AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
4.0
Apr 29, 2021

Great People and Culture

Recommend
CEO approval
Business Outlook

Pros

The people are amazing, kind and hard working.

Cons

Future of the company uncertain

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AIR MILES Response
4y
Thank you for your feedback. I agree, AIR MILES has bright, passionate and hardworking people who drive our vision forward. Our culture, talent and technology are big factors in how we continue to disrupt, innovate and have a positive impact on our Collectors, Partners and the Communities we operate in. Change can cause uncertainty and I know that over the past year we have made critical changes to our business. Change is necessary and with these changes, we are better positioned to deliver on our goals of enhancing our technical capabilities and improving our Collector experience to drive our mission of Rewarding Canadians Every Day. We are excited about the direction we are heading in, and for what’s to come. Thanks again for leaving a review and thank you for all that you do. Dimitri Benak, VP, People and Culture
4.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great development program for employees

Cons

There are none at the moment.

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AIR MILES Response
4y
Thanks for taking the time to provide feedback. We make it a priority to invest in our learning and career development programs to give our Associates the tools they need to succeed. We know our success ultimately depends on the real drivers of our performance – our Associates. There’s a reason we’re recognized as one of the best places to work year after year: We give you more than a place to work, we give you a place to grow your career. I appreciate you taking the time to leave a review. Thanks for being a part of our success. Dimitri Benak, VP, People and Culture
4.0
Apr 20, 2021

Great company

Recommend
CEO approval
Business Outlook

Pros

Positive work culture and peers. Appreciate the transparency of leaders.

Cons

Silo'd departments, heavy workload, opportunities for workflow optimizations.

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AIR MILES Response
4y
Thank you for taking the time to provide feedback. I agree, we do have a fantastic culture which includes recognition, celebrations and growth/development, all of which are deeply ingrained into our programs and processes. We make knowledge sharing a priority at AIR MILES and transparency in communication is important to us. We’ve implemented internal channels for our Associates to engage with leaders and ask questions, and for our leaders to share important business updates and key messages, tips, tricks and best practices. We value everyone’s opinion at AIR MILES, and we keep lines of communication open through pulse checks, surveys and regular one on one development conversations with leaders so that we can better understand what’s working well and areas to affect positive change. This also provides our Associates the opportunity to share valuable insights and recommendations to help drive our mission of Rewarding Canadians Every Day. I encourage you to share any tips or ideas about workflow optimization with your leader, team or myself directly. We are always looking to improve, and you can help us get there. Thanks again for leaving a review and thank you for all that you do. Dimitri Benak, VP, People and Culture
Viewing 169 - 171 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.