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      AIR MILES

      Part of BMO Financial Group

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      AIR MILES reviews

      3.4

      48% would recommend to a friend

      (470 total reviews)

      Shawn Stewart

      62% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      470 reviews
      1.0
      May 3, 2025

      Toxic

      Customer care ambassador - travel sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is nothing good about it except this is remote

      Cons

      No work life balance Micromanagement Unrealistic KPO Excessive coaching sessions High turnover Managers and tech support chill - nobody takes ownership

      5.0
      Apr 22, 2025

      Great place to grow!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team environment: People genuinely care and want to help each other succeed. Flexibility: Good hybrid work model and respect for work-life balance. Opportunities to grow: Strong focus on development with lots of room to take on new challenges if you're proactive.

      Cons

      Frequent organizational changes: Leadership transitions and restructuring can make it hard to keep momentum or feel confident about long-term plans. Transition under BMO ownership: The integration has taken longer than expected, which has created uncertainty. The AIR MILES culture—once nimble and entrepreneurial—feels like it’s in flux as the organization adjusts to new structures and priorities.

      2.0
      Apr 7, 2025

      Typical Big Corporation

      Senior analsyt
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong brand name and reputation (at least historically). Large analytics department provides opportunities to connect, collaborate, and explore internal mobility. The office is modern and well-equipped, with subsidized lunch as a nice perk.

      Cons

      Classic big corporate drawbacks—promotions and raises are infrequent and slow, making it hard to stay motivated. Pay does not reflect the workload or market rates. Upper management tends to focus on high-level vision without a grounded understanding of the actual work or what the data is really saying.

      Viewing 16 - 18 of 470 Reviews
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      ReviewsAIR MILES reviews

      Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.