AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
1.0
Jun 20, 2019

Unethical HR Dept/Smoke and Mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Beautiful new offices with amenities galore, patios, staff cafeteria, barista bar -Overall good culture, some great people across the business

Cons

The department that should be the most ethical, setting an example for the rest of the company, is by far the least. The leadership of Human Resources is seemingly immune to any recourse for the turmoil and constant turnover in their group. Everyone unfortunate enough to roll up under this regime (even indirectly or several levels removed) can look forward to being treated with suspicion, scrutiny, and mistrust, unless you happen to be one of the chosen ones. Favouritism and special treatment are rampant. Ethics complaints swiftly swept under the rug. Constant turnover (except at the top, of course) results in scope creep for those who manage to stay on because the leadership likes to experiment with not backfilling roles in order to appear leaner and "do more with less". No advancement for subject matter experts with years of experience and significant accomplishments if you don't fit in with their warped, cult-like ideals. They'd sooner have the tenured people out anyways, so that they can bring in cheaper talent or one of their cronies from another shop. Criticism (constructive or otherwise) is instantly crushed. Need proof? Just watch for the one or two extremely positive reviews that will immediately follow this one. The HR team are regularly astroturfing these reviews by soliciting individuals from around the business, or just writing them themselves. They are obsessed with image, perception and survey results. The beautiful new office that all of the reviews rave about is the ultimate monument to this. It is merely an illusion, a tool that they can use to seduce new talent and submit pictures of to win "best employer" awards. On a whole, the HR philosophy is to value the talent that they don't have yet, over the talent that they do have. Everyone is replaceable, and the next best hire is always just around the corner. Once they've got you, that's it. Development and advancement are a carrot on a stick. Things may be just peachy elsewhere in the business, but if you are an HR or Workplace professional, stay far, far away.

5.0
Jun 19, 2019
Recommend
CEO approval
Business Outlook

Pros

CEO (accessible and sets tone for positive culture) Culture / events New headquarters (modern building, flexible seating, patios, berkeley kitchen etc.) Interesting work with opportunity to stretch Global teams ( NA/Europe)

Cons

Some extended hours during peak times Onus is on you to lead your career development (with support/tools)

5.0
Jun 16, 2019

Changes for the better!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Where do I begin?! Bistro, amazing office environment, free shuttle, great culture, approachable leadership, lots of training and development opportunities, collaborative environment...overall, just a great place to work!

Cons

Sometimes the workload/timelines are a little unreasonable; communication is something that can always be improved. Biggest con is the people who are just so negative and all they do is complain...these are people who have never worked anywhere else and don't realize how great they have it.

Viewing 262 - 264 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.