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      AIR MILES

      Part of BMO Financial Group

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      AIR MILES reviews

      3.4

      48% would recommend to a friend

      (470 total reviews)

      Shawn Stewart

      62% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      470 reviews
      1.0
      Nov 6, 2018

      Toxic Company Run by Bullies in Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bistro, shuttle to and from Union Station, nice new office

      Cons

      Completely toxic work environment where many managers have no idea how to actually manage people. This turns what could be a decent workplace into a miserable, toxic work environment run by ego-maniacs. There is a lot of politics, toxicity, and bullying happening that is frankly a disgrace. Never experienced anything like it, which is very sad since there are actually many bright, smart, decent people working there. On top of all of that, the Air Miles brand isn't doing great since expiry. People have lost confidence, clients jumped ship, and the correction has been slow. None of the perks (nice new office, bistro etc) are worth being treated the way many employees are being treated every day. Tread very, very carefully.

      3.0
      Nov 5, 2018

      Great culture, terrible politics

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great Culture - Development opportunities available if interested - Focus on Corporate Social Responsibility - Workplace was strategically designed with a variety of work spaces and best in class technology which enables associates to do their best work

      Cons

      - Politics - Favourtism - Leaders preach company values but don’t live them out

      1.0
      Oct 22, 2018

      Was once a great place but now is a Sinking ship...

      Senior developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice open office but there was nothing wrong with previous office. Great concept to sit anywhere and on any floor and work with your laptop. Free shuttle bus to and from Union station. Company perks are nice but not as good as used to be, slowly things are cutting back. Some lunch and learn seminars. Allows to work from home but it's frowned upon even there's a policy to work from home. Some great associates, a mixture of young and older.

      Cons

      Too many managers, and many are not trained to be managers, were promoted by manager friends, most have attitude and are selfish, management does not care about the staff. HR is useless and sides with managers. Employee KPO reviews + annual bonus is a disgrace and below industry standards. Senior Leadership team has no direction about AIR MILES reward program since the miles expiry controversy, it has become a PR nightmare and a sinking ship. Too many upset clients and collectors that some withdrew from the program. Less workload, too much stress, can't trust some people, too much backstabbing, poisoned workplace. No career advancement.

      Viewing 280 - 282 of 470 Reviews
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      ReviewsAIR MILES reviews

      Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.