Absolute chaos - no one in my extremely top-heavy Organizational Chart had the slightest clue about how to arrange and schedule training. They were constantly shifting responsibility and then blame for their total lack of organization in the on-boarding and training process, and then attempted to place me into a position without the first bit of training and qualification that would have immediately placed the public in danger - and what bothered me the most was that they were very willing to do so.
The only bright employees I met during the worst initial period of my work-life (over 4 decades) were mid-level people at the Texas Regional Communications Center who tried to get something moving for me, although when I showed up for training - they immediately asked: "Hello - welcome and why are you here?" It was not a rhetorical question - they really did not know why I was there... "To train, I was told" was my response.
I have never experienced a worst employee attitude and sense of doom than I got from several employees of AMR. Paid well - yes - a ton of overtime. They complained of being overworked and understaffed constantly and I heard of too much pure malice and back-stabbing between co-workers.
Even people I know who work for AMR - Waco say the same thing - they are making things up as they go and there is nothing sure and certain. Constant policy changes and supervisor change and turn-over with incompetent people put in supervisory positions.
I had very high hopes for this position and wanted it to be my last before retirement, but the old saying rings true: "Life is too short to spend it with people who make you miserable."
Some very good people there, but not enough of them.
