Is ARS-Rescue Rooter a good company to work for as a Comfort Advisor?

Comfort Advisor professionals working at ARS-Rescue Rooter have rated their employer with 2.1 out of 5 stars in 58 Glassdoor reviews. This is a lower than average score with the overall rating of ARS-Rescue Rooter employees being 3.2 out of 5 stars. Search open Comfort Advisor Jobs at ARS-Rescue Rooter now and start preparing for your job interview by browsing frequently asked Comfort Advisor interview questions at ARS-Rescue Rooter .

Does ARS-Rescue Rooter pay Comfort Advisor employees well?

Comfort Advisor professionals rate their compensation and benefits at ARS-Rescue Rooter with 2.6 out of 5 stars based on 58 anonymously submitted employee reviews. This is 29.5% worse than the company average rating for salary and benefits. Find out more about Comfort Advisor salaries and benefits at ARS-Rescue Rooter .

How happy are Comfort Advisor professionals working at ARS-Rescue Rooter?

19% of Comfort Advisor employees at ARS-Rescue Rooter would recommend their employer to a friend. This rating has decreased by 52% in the past 12 months. Comfort Advisor professionals have also rated ARS-Rescue Rooter with a 2.0 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.1 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 102 reviews)); "Good benefits Free coffee Nice people" ((in 57 reviews)); "Great people and teams that work well remotely" ((in 44 reviews)); "Good money making potential if you're willing to work overtime" ((in 25 reviews)); "There is great opportunity for career development and it if focused on hiring diversity and training." ((in 17 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and work weeks" ((in 41 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 26 reviews)); "How can 2 managers that work in the same department be related?" ((in 17 reviews)); "No work life balance to deal" ((in 16 reviews))

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ARS-Rescue Rooter

ARS-Rescue Rooter Comfort Advisor reviews

2.1

19% would recommend to a friend

(58 total reviews)

Scott Boose

28% approve of CEO

12% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.6

Compensation and benefits

2.1

Culture & values

2.0

Work/Life balance

2.0

Senior management

2.0

Career opportunities

Comfort Advisor employees have rated ARS-Rescue Rooter with 2.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Comfort Advisor professionals have an average working experience there. ARS-Rescue Rooter is rated 42% below average by Comfort Advisor professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

58 reviews

1.0

Apr 30, 2020

Not a good experience

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

They give a company truck

Cons

70 hour work weeks. They expect you to work on holidays. Not great leads. You spend most of your time running trade show leads. The managers are not good at training. The reason the Sales Manager is so bad at training is due to the fact that the manager has never been an in-home salesperson. Would you ever hire a golf instructor who has never played a round of golf?

ARS-Rescue Rooter Response

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied during your time spent with ARS and we'd like to talk to you regarding your concerns. Please contact us at talent@ars.com to set up a time to talk.

2.0

Apr 16, 2019

Bad management

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Good compensation when you get leads to run that are able to be sold

Cons

Management unorganized and unaware of business. Once you become targeted they will cut your leads, send you around the world to abandoned houses and folks that can't buy bubble gum

ARS-Rescue Rooter Response

We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.

5.0

Jun 22, 2018

Survey

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Awesome company to work for. They have lived up to every word that was explained during my interview and orientation.

Cons

I have not had any cons so far.

Viewing 49 - 51 of 58 Reviews

Jobs at ARS-Rescue Rooter

In-Store Appointment Setter

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Bad management

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