ARS-Rescue Rooter Comfort Advisor reviews

2.1

19% would recommend to a friend

(58 total reviews)
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Scott Boose

28% approve of CEO

12% positive business outlook

Comfort Advisor employees have rated ARS-Rescue Rooter with 2.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Comfort Advisor professionals have an average working experience there. ARS-Rescue Rooter is rated 42% below average by Comfort Advisor professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

58 reviews
5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, Family vibe. Joey and Cindy were the best managers ive ever had. Sucks i had to move home for family reasons.

Cons

Working Saturdays were not fun. Work life balance was not so good.

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ARS-Rescue Rooter Response
3mo
Thank you for sharing your experience with us! We’re glad to hear you enjoyed the culture and felt supported by your team and managers. As you know, weekend availability can be part of our industry, and we’re grateful for the commitment our teams show in helping customers when they need us most. Wishing you all the best in your new chapter, and we’re grateful for the time you spent with us.
1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance coverage and accumualative PTO/sick time.

Cons

Bluedot is owned by ARS, who's owned by a private equity firm. They are super focused on #'s and if you dont meet criteria they will starve you in leads and if you approach management about the lack of leads they will feed you the worst kinds of leads. I was sent to leads 2hrs away and they were no shows, i was sent to dangerous neighborhoods deep in the inner city late at night. If you told them you didn't feel comfortable, demeaning threatening tones would be said and tell you to just go home and they'll send someone else. Technicians are forced to lie to customers telling them they can't or shouldn't fix their HVAC systems and need to replace, even if its still under warranty and maybe still paying on the 10yr loan. This company cannot keep employees, the HR dept is a joke. If you're dumb enough to go to them with a problem or complain about an individual, they literally run to that person and tell them you have a problem with them. They makeup reasons to fire ppl with no proof and without investigation. I would not recommend BlueDot or ARS to work, have service and install any of their services! They promise you the world and after they get your money and you experienced a problem good luck with resolutions. Everyone just wants to pass the buck, not except blame.

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ARS-Rescue Rooter Response
3mo
We take feedback like this very seriously. Blue Dot and ARS are committed to operating with integrity, prioritizing employee safety, and delivering honest recommendations to our customers. We do not tolerate unethical sales practices, retaliation, or unsafe working conditions. Our policies are designed to ensure both employee well-being and customer trust. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
1.0
Feb 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Going broke and being told that the food pantry can help by HR. Still having to drive to unqualified leads. Being told that management doesn't play favoritism as all of the sales team watches the favoritism happen. Finding out the Spyware installed on the devices records private conversations after work hours. Watching management hire more sales during a low lead environment so every sales person gets to make less while they secure their bonus.

Cons

Inconsistent pay Spied on through REQUIRED technology A culture where everyone looks out for themselves No team work Untrustworthy environment Greed driven Profit first, customer 2nd, employee last.

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ARS-Rescue Rooter Response
3mo
We’re genuinely sorry to hear that this was your experience. We understand that income stability, lead flow, and team dynamics are critically important in a commission-based sales environment. We recognize that market fluctuations can impact lead volume, and we continuously evaluate staffing, forecasting, and operational decisions to balance opportunity across the team. We also want to clarify, ARS does not use “spyware” to monitor private conversations. Company-issued devices may have standard security and compliance tools in place to protect customer information and company data. If you would like to discuss your experience further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
Viewing 4 - 6 of 58 Reviews

Glassdoor has 1,044 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.