Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Benefits are good" ((in 51 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "The money is good as long as you can keep your job" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 28 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(1,014 total reviews)

Scott Boose

56% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,014 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Nov 17, 2025

Good and Bad

Technician

Recommend

CEO approval

Business Outlook

Pros

Great management team. Great pay. Good benefits.

Cons

Corporate outfit. Gets rid of good managers just as we get used to them. Definitely looks out for the corporation over its employees.

ARS-Rescue Rooter Response

3mo

Thank you for sharing your experience and for the time you spent with us. We’re glad to hear you valued the management team, pay, and benefits. We also appreciate your feedback about leadership changes and how they can feel within a large organization. We’re committed to making transitions as smooth as possible and supporting both employees and managers through them. Thank you again for your contributions, and wishing you all the best in your next chapter.

5.0

Nov 16, 2025

HR

Human resources generalist

Recommend

CEO approval

Business Outlook

Pros

Schedule Flexibility, upper management support, great people to work with

Cons

High turn over with technicians who weren’t ready to be in the work place.

ARS-Rescue Rooter Response

3mo

Thank you for sharing your experience with us. We’re glad to hear you enjoyed the schedule flexibility, support from leadership, and the great team at Norcross. Regarding technician turnover, this is an area we continually focus on improving as we strengthen training and support. Wishing you all the best in your future endeavors!

1.0

Nov 11, 2025

Needs to improve

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Nothing worth mentioning for this location

Cons

Lack of organization which needs a lot of improvement.

ARS-Rescue Rooter Response

3mo

Thank you for sharing your feedback. We’re sorry to hear your experience at this location didn’t meet expectations. We appreciate your honesty and take comments about organization seriously, as we are always working to strengthen processes and support our teams. Wishing you the best in your future endeavors.

Viewing 28 - 30 of 1,014 Reviews

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Needs to improve

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