Is ARS-Rescue Rooter a good company to work for as a Dispatcher/Account Specialist?

Dispatcher/Account Specialist professionals working at ARS-Rescue Rooter have rated their employer with 4.1 out of 5 stars in 36 Glassdoor reviews. This is a higher than average score with the overall rating of ARS-Rescue Rooter employees being 3.2 out of 5 stars. Search open Dispatcher/Account Specialist Jobs at ARS-Rescue Rooter now and start preparing for your job interview by browsing frequently asked Dispatcher/Account Specialist interview questions at ARS-Rescue Rooter .

Does ARS-Rescue Rooter pay Dispatcher/Account Specialist employees well?

Dispatcher/Account Specialist professionals rate their compensation and benefits at ARS-Rescue Rooter with 3.9 out of 5 stars based on 36 anonymously submitted employee reviews. This is 13.7% better than the company average rating for salary and benefits. Find out more about Dispatcher/Account Specialist salaries at ARS-Rescue Rooter.

How happy are Dispatcher/Account Specialist professionals working at ARS-Rescue Rooter?

89% of Dispatcher/Account Specialist employees at ARS-Rescue Rooter would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Dispatcher/Account Specialist professionals have also rated ARS-Rescue Rooter with a 4.1 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (32) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 51 reviews)); "Benefits are good" ((in 49 reviews)); "Good money making potential if you're willing to work overtime" ((in 28 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 64 reviews)); "Long hours and always on call" ((in 40 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 25 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 15 reviews))

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ARS-Rescue Rooter

ARS-Rescue Rooter Dispatcher/Account Specialist reviews

4.1

89% would recommend to a friend

(36 total reviews)

Scott Boose

61% approve of CEO

81% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Work/Life balance

3.9

Compensation and benefits

3.8

Culture & values

3.7

Senior management

3.7

Career opportunities

Dispatcher/Account Specialist employees have rated ARS-Rescue Rooter with 4.1 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Dispatcher/Account Specialist professionals have an excellent working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Dispatcher/Account Specialist professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36 reviews

4.0

Jun 22, 2018

I love my job.

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

#1 are the people I work with. Best in the business.

Cons

Wages. Wages. Wages. Wages. Wages.

5.0

Mar 14, 2017

Dispatcher/CSR

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Great family environment, weekly pay, incentive bonuses, ARS Week, growth and advancement opportunities, on-going training. I've worked for ARS for almost 2 years, it's been one of the most successful corporations I have worked for. The Managers believe in their employees and are willing to take risks so the employee can succeed.

Cons

Thirty min lunches for employees

5.0

Mar 9, 2017

ARS PLUMBING IN ATLANTA

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

ARS is a fun, friendly place to work at. I love my team members and management. I enjoy the fast pace environment. I like that our office works as a team to make sure business is ran right and our customers are taken care of!

Cons

Nothing I can think of in the moment.

Viewing 28 - 30 of 36 Reviews

Jobs at ARS-Rescue Rooter

Dispatcher - Customer Service Representative

Customer Engagement Representative

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ARS-Rescue Rooter

ARS-Rescue Rooter Dispatcher/Account Specialist reviews

Ratings by category

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Reviews by job title

I love my job.

Dispatcher/CSR

ARS PLUMBING IN ATLANTA

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