Is ARS-Rescue Rooter a good company to work for as a Account Specialist/Dispatcher?

Account Specialist/Dispatcher professionals working at ARS-Rescue Rooter have rated their employer with 4.1 out of 5 stars in 35 Glassdoor reviews. This is a higher than average score with the overall rating of ARS-Rescue Rooter employees being 3.2 out of 5 stars. Search open Account Specialist/Dispatcher Jobs at ARS-Rescue Rooter now and start preparing for your job interview by browsing frequently asked Account Specialist/Dispatcher interview questions at ARS-Rescue Rooter .

Does ARS-Rescue Rooter pay Account Specialist/Dispatcher employees well?

Account Specialist/Dispatcher professionals rate their compensation and benefits at ARS-Rescue Rooter with 3.9 out of 5 stars based on 35 anonymously submitted employee reviews. This is 13.7% better than the company average rating for salary and benefits. Find out more about Account Specialist/Dispatcher salaries at ARS-Rescue Rooter.

How happy are Account Specialist/Dispatcher professionals working at ARS-Rescue Rooter?

89% of Account Specialist/Dispatcher employees at ARS-Rescue Rooter would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Account Specialist/Dispatcher professionals have also rated ARS-Rescue Rooter with a 4.1 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 107 reviews)); "Good benefits Free coffee Nice people" ((in 55 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 48 reviews)); "Good money making potential if you're willing to work overtime" ((in 28 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 67 reviews)); "Long hours and always on call" ((in 41 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 25 reviews)); "How can 2 managers that work in the same department be related?" ((in 17 reviews)); "No work life balance to deal" ((in 16 reviews))

ARS-Rescue Rooter Account Specialist/Dispatcher reviews

4.1

89% would recommend to a friend

(35 total reviews)

Scott Boose

61% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Account Specialist/Dispatcher employees have rated ARS-Rescue Rooter with 4.1 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Account Specialist/Dispatcher professionals have an excellent working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Account Specialist/Dispatcher professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

35 reviews

4.0

Dec 28, 2016

Lead consultant

Dispatcher/account specialist

Recommend

CEO approval

Business Outlook

Pros

We provide a service that people need during the winter and summer our company is the ones who come to the rescue when there is a elderly person with no heat

Cons

We tend to have people who are up set because there system is still not working after we went out to do a repair on top of the fact they are hot or cold and may have kids or elderly people who live there as well

3.0

Oct 2, 2016

Like A Roller Coaster!!!

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Co-workers and the actual work itself is fun. Fairly laid back atmosphere, but can't speak to other departments. For the most part, if I need help, I can find it.

Cons

Dep't mgrs are not operating together, it's every man for himself, NO SUPPORT. Always feels like mom & dad are fighting at the dinner table, and that is not a morale booster.

3.0

Oct 7, 2014

Great company to work for, but the management isn't open to front line employee suggestions.

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

At the Nashville office, there is great company morale for the most part. They reward often for a job well done.

Cons

Unfortunately in Nashville, there was no room for advancement in the office side.

Viewing 31 - 33 of 35 Reviews

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