ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(137 total reviews)
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Scott Boose

56% approve of CEO

51% positive business outlook

Reviews by job title

137 reviews

Reviews about "Culture"

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1.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Good money during the summer. Work truck. That’s it.

Cons

This company does not care about the employees at all. The whole management team is stressed out. If you do sell a job, be prepared to get numerous phone calls about that job starting at 6am! The leads are garbage and the calls are booked by a company in India! They will send you over an hour away from your home at 7pm! If you complain about anything, you will be put on the chopping block. They will make up an excuse to fire you, or stop giving you leads. They don’t care how good you are at your job. If they don’t like you, they will fire you asap. ARS is THE WORST RATED hvac company on google and yelp. A ton a back stabbing and favoritism. My stress level was at an all time high. I stayed here longer than I should. The amount of work that you have to do is unreal compared to other HVAC companies. If you know how to sell, you will make good money here but you will be stressed out and will be on some type of anxiety or depression medicine. Every meeting is super negative. The morale is horrible. I’ve received numerous phone calls from customers complaining about there system not working within weeks of installation. Wouldn’t recommend this company to anyone! It’s an awful place to work at!

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ARS-Rescue Rooter Response
3mo
Thank you for taking the time to share your perspective. We’re glad to hear you found strong earning opportunities and appreciated the company vehicle. We understand that our industry can be fast‑paced and demanding, and we’re continually working to support our teams with better tools, communication, and processes. We appreciate hearing your perspective and remain focused on improving the experience for all team members.
1.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Work truck. That is it.

Cons

This was one of the worst companies I have ever worked for. ARS Charleston branch. During my first interview, I was told I would work "some nights and some weekends"...however I was assigned Sunday shifts and that never changed. I would go upwards of 2 weeks without a single lead while other reps were getting leads daily. When I did get calls, they would be at 7-8 pm at night and over an hour and a half from where I live. The culture here is nonexistent. They put the business before ANYTHING and EVERYTHING. They don't care about employee well-being. Additionally - this role as comfort advisor is essentially a project manager role. Which meant WAY MORE WORK than any other typical HVAC Comfort Advisor role and no additional pay. Do yourself a favor and do not work here. The stress level this company brings is not worth it.

4.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

This place has a great culture and environment

Cons

Just some long days and weeks

Viewing 34 - 36 of 137 Reviews

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