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      ARS-Rescue Rooter

      Engaged Employer

      ARS-Rescue Rooter reviews

      3.2

      54% would recommend to a friend

      (1,014 total reviews)
      avatar

      Scott Boose

      56% approve of CEO

      51% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.0

      Senior management

      ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,014 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Aug 25, 2016

      Sales Manager

      Senior sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      With 24 years in management in Raleigh, ARS has been a first class professional team at all times. Managers care about their coworkers and their customers. There is great opportunity for career development and it if focused on hiring diversity and training. The Raleigh team has always had an open door policy and is deeply involved in becoming the best in the business

      Cons

      It is important to move more quickly with technology so that technicians and managers may focus more on providing quality service and support rather than be slowed by administrative follow up.

      1.0
      Feb 28, 2025

      Stay away from the McDonald's of HVAC

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation for leadership role. GM was a good person.

      Cons

      Lack of training and support. Long hours. Conflicting messages from upper management. Losing customers because everything moves too fast to care about quality. Asked to Lie on sales reports and cancel "sales" the next day to avoid dealing with upper management. Gaslighting and soulless corporate environment.

      avatar
      ARS-Rescue Rooter Response
      9mo
      We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
      2.0
      Oct 29, 2021

      Read the real reviews and ignore the 5 stars, they are fake.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ARS as a company attempts to give back. You can make good money but the company owns you.

      Cons

      Leadership strongly “encourages” its managers and employees to write positive reviews in order to lift the ratings from all of the negative reviews. It didn’t feel natural and our VP pushed it. Moral is terrible. Upper management is willing to drive employees into the ground in order to get results. A demotivating environment.

      avatar
      ARS-Rescue Rooter Response
      4y
      While we do encourage our employees to leave reviews, we ask them to write honest ones based on their experience working at ARS. We notice you still an employee and have been for some time. We'd like to discuss your experience working at ARS and encourage you to reach out at talent@ars.com to set up a time to talk.
      Viewing 37 - 39 of 1,014 Reviews
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      ReviewsARS-Rescue Rooter reviews

      Glassdoor has 1,044 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.