Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 105 reviews)); "Great people and teams that work well remotely" ((in 49 reviews)); "Benefits are good" ((in 48 reviews)); "Good money making potential if you're willing to work overtime" ((in 26 reviews)); "Great work environment and people." ((in 11 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 67 reviews)); "Long hours and work weeks" ((in 41 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 23 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "The commission is low." ((in 16 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(137 total reviews)

Scott Boose

56% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

137 reviews

Reviews about "Culture"

Return to all reviews

1.0

Mar 12, 2026

Do Your Homework

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Super laid back Percentages aren't bad

Cons

They lied about almost everything in the interview. Management has no idea how to operate residential business. They play favorites heavy with how they assign jobs. Manager constantly lying for no reason. Ive had multiple friends come here to work and leave stating they cant make money. We'll its 100% true they need alot of work before id consider working here. If your a top earner and use to making good money run away.

ARS-Rescue Rooter Response

2mo

Thank you for sharing your perspective. We’re glad to hear you’ve found positive aspects such as the work environment and compensation structure. We’re sorry to learn that your experience has not met expectations, and we recognize that individual experiences can vary by location and role. We remain focused on clear communication, fair opportunities, and ongoing improvement in how our teams are supported. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.

5.0

Mar 1, 2026

Awesome Job and awesome people.

Home comfort advisor (residential sales)

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, Family vibe. Joey and Cindy were the best managers ive ever had. Sucks i had to move home for family reasons.

Cons

Working Saturdays were not fun. Work life balance was not so good.

ARS-Rescue Rooter Response

3mo

Thank you for sharing your experience with us! We’re glad to hear you enjoyed the culture and felt supported by your team and managers. As you know, weekend availability can be part of our industry, and we’re grateful for the commitment our teams show in helping customers when they need us most. Wishing you all the best in your new chapter, and we’re grateful for the time you spent with us.

1.0

Feb 15, 2026

You will be treated like an enemy and spied on constantly!

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Going broke and being told that the food pantry can help by HR. Still having to drive to unqualified leads. Being told that management doesn't play favoritism as all of the sales team watches the favoritism happen. Finding out the Spyware installed on the devices records private conversations after work hours. Watching management hire more sales during a low lead environment so every sales person gets to make less while they secure their bonus.

Cons

Inconsistent pay Spied on through REQUIRED technology A culture where everyone looks out for themselves No team work Untrustworthy environment Greed driven Profit first, customer 2nd, employee last.

ARS-Rescue Rooter Response

3mo

We’re genuinely sorry to hear that this was your experience. We understand that income stability, lead flow, and team dynamics are critically important in a commission-based sales environment. We recognize that market fluctuations can impact lead volume, and we continuously evaluate staffing, forecasting, and operational decisions to balance opportunity across the team. We also want to clarify, ARS does not use “spyware” to monitor private conversations. Company-issued devices may have standard security and compliance tools in place to protect customer information and company data. If you would like to discuss your experience further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.

Viewing 4 - 6 of 137 Reviews

Jobs at ARS-Rescue Rooter

In-Store Appointment Setter

Retail Appointment Setter