Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 102 reviews)); "Good benefits Free coffee Nice people" ((in 57 reviews)); "Great people and teams that work well remotely" ((in 44 reviews)); "Good money making potential if you're willing to work overtime" ((in 25 reviews)); "There is great opportunity for career development and it if focused on hiring diversity and training." ((in 17 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and work weeks" ((in 41 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 26 reviews)); "How can 2 managers that work in the same department be related?" ((in 17 reviews)); "No work life balance to deal" ((in 16 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(1,014 total reviews)

Scott Boose

56% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,014 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jun 16, 2015

Customer Service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are pretty flexible with your work schedule!

Cons

High turnover rate within our department

5.0

May 31, 2015

Best company I've ever worked for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

If you have the gift of gab/sales, a positive attitude and actively keep your behavior acceptable upbeat charismatic in a social setting and are a generally confident person especially with new unknown people all the time this job is for you. The upper management are all incredible people, wonderful teachers, are very friendly and will do everything in there power to make you succeed in your job role. This company starts you off with a higher pay than most and will keep giving opportunity for advancement as long as you prove your ability to get the job done right the first time and keep a strong steady pace. They like to promote from within and let people flourish. Acquiring this job was the best thing that has happened to me . This company is honest, quality, and only gives and deals with the best. Every day I learn something new and am looking forward to a long future with this company.

Cons

Dealing with people saying no. But this is with any sales job. And like any sales job having winning behaviors and keeping your identity and your job role separate and at a ten on a 1-10 scale. You will be absolutely fine. This job is a breeze it's fun and it's fulfilling at the end of the day you feel like you did good for the world around you . Which is a great feeling

1.0

May 21, 2015

customer service rep/dispatcher

Lead customer service representative

Recommend

CEO approval

Business Outlook

Pros

job was ok for 15 yrs

Cons

too many bosses, the company does not back up people who have worked for them for a long time, managers all say to do different things-they do NOT communicate well

Viewing 967 - 969 of 1,014 Reviews

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Customer Service representative

Best company I've ever worked for

customer service rep/dispatcher

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