ARS-Rescue Rooter reviews about "benefit"

Not enough technical training. Company teaches technicians how to sell rather than plumbing techniques. Horrible local management. General manager was not a leader. Reacted out of fear rather than planning ahead and leading local office with confidence. Employees treated with disrespect, mistrust and like bad little children.

benefits could be much better as far as 401k contributions

Seasonal, can get a bit slow, but then that is the time to play catch-up. Negative attitudes can pull you down if you let it. Medical benefits ... not so good.

They do not pay well on the commission side of it. Too many price cuts.

Was hired as a full time person with benefits, and within a few months all of us were taken down to less than 20 hours. They knew this would be the case, because the summer is busy, and the winter it's not as busy. No Teamwork encouraged. Never met staff that we walked by every Thursday. No training. No communication. When we would call to follow up on a clients status for a client, they would say "we don't have time to talk". This was what I would swear was their Motto. We felt that it was easier for us to tell the client to call the company, because then they would talk to them. Us as employees, were told, "we're too busy, we don't have time to talk on a constant. We were even told NOT to call in with any questions. One that was in charge of posting our commissions was getting $50 kickbacks from the Comfort Advisors when a sale occurred and then posted as a LOST acct., hence we weren't getting paid on it. She quit and then was just re-hired even after they found out about it. Sales Staff were never introduced to the rest of the management that was in the office or the inside staff, that we all walked by every Thursday which did work on our accounts.

High turn around rate. Mostly due to unfair practices. Lots of favoring. Stop showing difference Between workers and be honest about a person's skills.

This organization fosters a very aggressive Sales culture as opposed to a service culture which would coincide with their marketing. There is a lot of finger pointing, ego`s, and insecurities at every level of the company. No one cares about the workload you are required to do, until your finished with the task that they assigned priority to, then wonder in amazement that you are not 2 people and could not finish both at the same time. Then your on the "list", and you better sell something even if your not in"sales", if you want to keep your job, or at list get off the list for a day. Hiring and firing do to lack of training is the name of the game.

The benefits are a little bit expensive. It's a 24/7 hour operation. Due to the culture they have a high turn over.

A fair amount of petty office drama and micro-managing. Also not too much room for advancement both inside the branch or into the divisional or national offices. Lack of understanding between the corporate office and branch needs.