Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 102 reviews)); "Good benefits Free coffee Nice people" ((in 57 reviews)); "Great people and teams that work well remotely" ((in 44 reviews)); "Good money making potential if you're willing to work overtime" ((in 25 reviews)); "There is great opportunity for career development and it if focused on hiring diversity and training." ((in 17 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and work weeks" ((in 41 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 26 reviews)); "How can 2 managers that work in the same department be related?" ((in 17 reviews)); "No work life balance to deal" ((in 16 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "management"

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

249 reviews

5.0

Jun 11, 2019

Love coming to work everyday!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly people, recognition from management, fun activities and great benefits.

Cons

Sick time and vacation time are the same. Would be nice if it was separate.

5.0

Jun 20, 2019

Great Place to Work

Vice president

Recommend

CEO approval

Business Outlook

Pros

ARS has a great culture centered around providing exceptional service to its customers and treating their employees well. It has provided me a great opportunity for growth and for several others I work with. If you are looking for a great place to work I would recommend ARS.

Cons

Every company has things they can work on. I feel management listens and implements suggested improvements.

1.0

Dec 29, 2019

Run!!! Dont walk-RUN shameful company

Accounts payable specialist

Recommend

CEO approval

Business Outlook

Pros

None- horrible company and atmosphere

Cons

Rude, co descendinv management bvb who complain aboug other employees behind their backs, no training, expect people to just guess and then management gets mad when its done wrong. Oh and they will nose through your personal property without just cause. And management and corporate defend it- its no problem Horrible place to work.

ARS-Rescue Rooter Response

We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.

5.0

Jun 11, 2019

Overall great place to work. Management cares about their employees in and outside of work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, flexibility, good pay, good benefits package. Love to come to work and be a part of something!

Cons

Would love set sick time that is separate from vacation time, but not many companies do.

3.0

Oct 24, 2019

Great employees, VP and above terrible

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Salary, employees, direct management location

Cons

Upper management terrible, no support just criticism

5.0

Jun 17, 2019

I love working at ARS!

Sales lead generator

Recommend

CEO approval

Business Outlook

Pros

Great management, self motivated, challenging.

Cons

Occasional slow or boring days

4.0

Jun 18, 2019

I have been working or ARS for over 5 years as a lead generator

Ssa

Recommend

CEO approval

Business Outlook

Pros

Hard work really pays off if you like working with people and talking to everyone! Pays well, lots of room for growth.

Cons

Short 30 minute breaks for an 8 hour day, my break goes by too fast! Lot of turn over with new management, learning and changing what I already know, yet I am still with the company!

5.0

Jun 24, 2019

Great Growing Company

Division manager

Recommend

CEO approval

Business Outlook

Pros

Company is growing and lots of opportunities across the country. A lot of freedom to control your own business. CEO and upper management are very engaged in the business and reward top performers. Great bonus plan.

Cons

No major cons. Normal growing pains when a business is expanding.

5.0

Nov 18, 2019

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and management. Great incentive programs for technicians

Cons

Cannot think of any at this time.

Viewing 43 - 45 of 249 Reviews

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "management"

Ratings by category

Ratings by demographic groups

Reviews by job title

Love coming to work everyday!

Great Place to Work

Run!!! Dont walk-RUN shameful company

Overall great place to work. Management cares about their employees in and outside of work.

Great employees, VP and above terrible

I love working at ARS!

I have been working or ARS for over 5 years as a lead generator

Great Growing Company

Great Place to Work

Jobs at ARS-Rescue Rooter

ARS-Rescue Rooter reviews FAQs

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