Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Benefits are good" ((in 51 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "The money is good as long as you can keep your job" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 28 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "management"

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

249 reviews

1.0

Apr 3, 2025

Read job description

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Money can be great at times

Cons

Poor management Long hours No support No training

ARS-Rescue Rooter Response

9mo

Thank you for sharing your feedback. We always aim to support our employees and we regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.

3.0

Apr 30, 2025

Needs some work - call center specifically

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Good pay. Easy to get assistance when needed. Training is becoming more structured. Love the new call center desks break room etc. 24 hr building so lots of flexibility with schedules. Most people are down to earth.

Cons

Call center ops!!!!! Management is overwhelmed. Amanda is one of the kindest and fair call center managers I’ve ever met. As usual higher up management is so very out of touch. Processes changes at last minute or none were set to begin with. Upper management doesn’t actually care about the people that work for them we’re just a number. Super unprofessional environment. A very REACTIVE company.

ARS-Rescue Rooter Response

9mo

We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.

4.0

May 20, 2025

Good company to work for

It support specialist

Recommend

CEO approval

Business Outlook

Pros

progressive company, good management, decent pay

Cons

advancement opportunities limited, policies could be communicated to employees better

ARS-Rescue Rooter Response

9mo

We appreciate your positive feedback. We are happy to hear that you had a good experience with us. If there's anything else we can do for you, please let us know at arsawaremobile.ethicspoint.com.

3.0

Mar 1, 2025

Review

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Schedule can be worked on

Cons

Not enough PTO , pay, management, micromanaging and understanding not enough training is done for new employees

ARS-Rescue Rooter Response

9mo

You're a valued employee and we love having you as part of the team. Employee benefits are an important part of the overall work experience, and we are sorry our offerings did not meet your expectations. We value your insight and encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to improve. Thank you!

5.0

Mar 27, 2025

Wonderful job to work for

Lead sales generator

Recommend

CEO approval

Business Outlook

Pros

Fantastic management, flexible hours, great pay!

Cons

No cons currently to report

ARS-Rescue Rooter Response

9mo

We appreciate your positive feedback! ARS is growing and improving every day, thanks to our supportive employees, customers, and friends.

2.0

Feb 22, 2025

Money is great

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

The opportunity to make money is there.

Cons

The opportunity to make money is there but the metrics, management and hours are rough.

ARS-Rescue Rooter Response

9mo

Thank you for sharing your feedback. We know how important work-life balance is and are truly sorry to hear your experience did not reflect that. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to learn more and continue to improve.

1.0

Dec 25, 2024

Just a numbers game

Plumber

Recommend

CEO approval

Business Outlook

Pros

Potential to make decent money

Cons

Way too much management intervention, not enough calls, only certain techs getting good calls.

ARS-Rescue Rooter Response

9mo

Thank you for sharing your feedback. Our goal is always to provide an environment where employees feel empowered and set up for success. We regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.

1.0

Feb 28, 2025

Stay away from the McDonald's of HVAC

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good compensation for leadership role. GM was a good person.

Cons

Lack of training and support. Long hours. Conflicting messages from upper management. Losing customers because everything moves too fast to care about quality. Asked to Lie on sales reports and cancel "sales" the next day to avoid dealing with upper management. Gaslighting and soulless corporate environment.

ARS-Rescue Rooter Response

9mo

We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.

Viewing 7 - 9 of 249 Reviews

Jobs at ARS-Rescue Rooter

Retail Appointment Setter

In-Store Appointment Setter

In-Store Appointment Setter

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "management"

Ratings by category

Ratings by demographic groups

Reviews by job title

Read job description

Needs some work - call center specifically

Good company to work for

Review

Wonderful job to work for

Money is great

Just a numbers game

Stay away from the McDonald's of HVAC

Jobs at ARS-Rescue Rooter

ARS-Rescue Rooter reviews FAQs

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