ARS-Rescue Rooter reviews about "manager"

51% positive business outlook

Reviews by job title

95 reviews
3.0
Jan 13, 2017

Sales Proffesional

Recommend
CEO approval
Business Outlook

Pros

Good Name in business 75 years good manager

Cons

No Leads, Hired with false pay role.seasonal

1.0
Feb 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Once you learn your job, you pretty much work on your own. You can move up pretty quickly. I moved up within 3 months. Monthly company meetings. You get your own cubicle & they provide you with most of the tools you need.

Cons

They start you out at minimum & expect you to work like a manager. I moved up & did not get a raise. On weekends there are no managers here & you are expected to handle everything on your own & managers are unavailable. You are moved around often in the office & can be moved up to a position & before you know it your back to a regular customer service rep. They don't value you or your loyalty. Managers come & go all year long. You get written up for dumb things if they don't like you, then those warnings add up & you will get fired. if there is a problem with the employees or customers no one does anything until it gets to potential law suits for the company. one day you can be their shining star the next they don't even know your name. On top of all this they make you lie to customers about everything. I would never recommend this company to anybody! You can bring in thousands of dollars in revenue for the company & they wont even congratulate you for it. One of their company's has changed their name 3 times... Employees quit on the regular as well as get fired almost weekly.

4.0
Mar 10, 2017

Fair place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Year round work, Great people to work with, The HR department is GREAT, The Install Manager is the best guy to work for!

Cons

Better Snacks in the machine, better and newer trucks for the employee's

5.0
Mar 3, 2017
Recommend
CEO approval
Business Outlook

Pros

One of the BEST companies I've worked for in a long time. As a Recruiter for a National Company, our leadership team values our input and asks us, “What we can do to make our company attractive to others?” With over 14 Recruiters across the US, managing different zones, we all have our own best practices as well as areas we can improve on. Our Recruiting team has bi-weekly and weekly conference calls, as well as yearly Recruiter Meetings so we can collaborate as a team to ensure continued success. We all have a Division HR Manager we report to, so we are consistently partnering with them during the week. In addition to our DHRM, we have an HR Director who is just a call away. In this role I also work closely with 9 General Managers and 9 HR Managers in my Region. They help keep me updated on their branches staffing needs with daily reports. This is truly a partnership from all directions. My fellow division team members are hundreds of miles away, but I know I can pick up a phone, send a quick email, or text anyone of them, should I need anything. In general, lots of opportunity for growth and advancement. Many of our employees, started their career in an entry level role, and have worked their way up. Need to relocate? With over 70 locations across the US, that isn't an issue. ARS/Rescue Rooter is truly a team environment, from the HR side, to my branches scattered across 3 states. I am proud to say I work for ARS/Recue Rooter, and if you want to work here, visit our careers site, and reach out to any location so you can also be a part of all of this!

Cons

Nothing to complain about. Finding talent can be a challenge, but that has nothing do with the company. I'm always thinking outside the box when it comes to Recruiting.

4.0
Mar 10, 2017

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Easy local management. Alright benefits

Cons

Micromanaging form senoir level managers

1.0
Mar 3, 2017
Recommend
CEO approval
Business Outlook

Pros

There were no pros to this job, from my first interview the person that was supposed to be there did not show up and I should have caught sight of their ineptness from that day but I persevered and it only went downhill from there. Poor management, no training program, everything they promised on the application was false.

Cons

Not the place to apply for a sales position, the sales manager does not know anything about sales, makes promises that he and the company cannot fulfill, totally unprofessional in all aspects of business.

5.0
Mar 6, 2017
Recommend
CEO approval
Business Outlook

Pros

From day one I was welcomed with open arms and received the training I needed to feel successful with my position. I love the fact that we are a very tight knit team with an awesome manager who makes sure we have the tools and experience we need to succeed!

Cons

There are no cons to this company! I truly love my job!

5.0
Mar 14, 2017

Dispatcher/CSR

Recommend
CEO approval
Business Outlook

Pros

Great family environment, weekly pay, incentive bonuses, ARS Week, growth and advancement opportunities, on-going training. I've worked for ARS for almost 2 years, it's been one of the most successful corporations I have worked for. The Managers believe in their employees and are willing to take risks so the employee can succeed.

Cons

Thirty min lunches for employees

2.0
Sep 18, 2016

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People were nice. Ok hours.

Cons

Lousy pay and bad managers.

Viewing 22 - 24 of 95 Reviews

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