ARS-Rescue Rooter reviews about "training"

51% positive business outlook

Reviews by job title

92 reviews
2.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work is a valuable benefit, and the company offers comprehensive training and provides all necessary equipment to ensure success in the role.

Cons

The company places a strong emphasis on securing appointments for every client interaction, aiming to maximize engagement and customer satisfaction. However, there are instances where expectations set with clients may not fully align with the outcomes delivered, which can sometimes result in discrepancies between client expectations and the services provided.

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ARS-Rescue Rooter Response
8mo
Your feedback is appreciated. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to improve. Thank you!
3.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Money can be good. Good training.

Cons

Long hours are really the worst part

4.0
Jul 31, 2024

Overall Good Place To Work

Recommend
CEO approval
Business Outlook

Pros

Pay is decent, training is available, room for growth

Cons

Management, not much support in place for employees, benefits aren’t the best

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ARS-Rescue Rooter Response
8mo
Thank you for sharing your experience. We always strive to support our employees on their career journeys!
2.0
Dec 12, 2023
Recommend
CEO approval
Business Outlook

Pros

-Good Benefits -You do not have to work more than 40 hours -Management technically has an open door policy

Cons

-No overtime -Overworked -They have you do collections up to 120 days in addition to large work load -Management is not good at constructive criticism -Almost no training -Extremely small accounting team -Poor customer retention -Not great pay for working three different positions

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ARS-Rescue Rooter Response
3mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear you’ve appreciated the benefits, work‑life balance, and open‑door environment. We also value your perspective on training, workload, communication, and team structure. Feedback like yours helps us continue strengthening our support for both new and tenured team members.
1.0
Jun 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Training done on the spot and paid Weekly pay Will get you certificates

Cons

Corporate greed Pushy sales agendas and tactics No actual field training

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ARS-Rescue Rooter Response
9mo
Thank you for sharing your feedback and we regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.
3.0
Sep 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Company car. Receive benefits day 1. Life insurance provided by the company. Amazing training for the sales reps.

Cons

For sales - work 6 days a week including both Saturday and Sunday. Day off is a random weekday. 12-14 hours a day. Cant control your leads. Too Strict with their company rules such a driving and cant use a phone even if its through bluetooth. No Culture at this company at all.

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ARS-Rescue Rooter Response
8mo
Your feedback is appreciated. As a premier service provider, we are continuously improving our processes to be the employer of choice and would appreciate an opportunity to learn why this experience was not a great one for you. We welcome you to visit arsawaremobile.ethicspoint.com so we may address your specific concerns.
3.0
Apr 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Some in depth training and some very knowledgeable people

Cons

Corporate stranglehold, corporate will never invest enough into marketing and brand awareness to be competitive in this market, as costs rise and their revenues flatline they will continue to lose market share.

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ARS-Rescue Rooter Response
8mo
We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
3.0
Sep 27, 2024
Recommend
CEO approval
Business Outlook

Pros

-salary during training was a good pro

Cons

-leads can be a bit more qualified

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ARS-Rescue Rooter Response
8mo
We appreciate the positive feedback! We are continually reviewing and enhancing our pay plans to ensure they meet the needs of our valued employees.
3.0
Jun 16, 2023

Decent company - corporate office is disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company likes to promote within. Decent pay. Decent benefits.

Cons

Disorganized from the top down. Conflicting direction from the leaders. Salaried employees unofficially encouraged to work on PTO days. Outdated PTO accrual: No training for corporate jobs - you’ll figure it out as you go mentality.

1.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good compensation for leadership role. GM was a good person.

Cons

Lack of training and support. Long hours. Conflicting messages from upper management. Losing customers because everything moves too fast to care about quality. Asked to Lie on sales reports and cancel "sales" the next day to avoid dealing with upper management. Gaslighting and soulless corporate environment.

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ARS-Rescue Rooter Response
9mo
We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
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