ASPCA reviews

Terrible work culture. Unnecessary use of muzzles on animals. Staff is supposed to be fear free certified but they prioritize staff safety before animal empathy and temperament assessment. Work gets pushed on newer staff, while other staff spends more time gossiping with each other and drawing in the medical exam table like middle school students rather than actually working. Isolation is a walk-in disaster. A place where a parvo dog is mixed in with dogs with kennel cough. The hospital turn over rate is so bad that the hospital is consistently short staffed. The overnight team is disregarded even though they have had some of the hardest working shift members I saw during my time working there. New staff is not properly trained by some staff members. And are not openly welcomed into the team. Higher up management spends their weekends hanging out with other staff members and biases can be seen clearly on the job. Their floor managers spend more time in their offices than on the floor. Their morning schedule is not parallel to their midday/afternoon schedule. And they wonder why keeping a team member on that schedule has been so unsuccessful. Some of their LVTS are incredible but unfortunately there are others who lack skills and empathy.

Learning things that don’t work