AT&T reviews

3.3

51% would recommend to a friend

(42,062 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation Opportunity to gain FP&A experience in a large corporate environment Exposure to high-level financial processes and systems

Cons

Was hired under a hybrid work model (max 3 days in office), but the policy changed without notice to 5 days/week Office is only built for ~70% capacity, making it difficult to find a workspace upon arrival Forced return to office was accompanied by increased cafeteria prices and paid parking, despite limited availability Leadership inconsistencies — had a director who lacked relevant qualifications and was ultimately demoted; during that period, I carried responsibilities beyond my role Workspace logistics are poorly managed — I’ve been removed from available seating (like kitchen booths) due to events while trying to do my job Recently implemented time-tracking tool is inaccurate and reportedly used to terminate employees Low transparency and poor communication have created a culture of distrust and disengagement

2.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits lots of PTO you won’t be able to use

Cons

Your professional responsibilities extend beyond your home, as you may still be required to use your work phone and interact with customers at all hours. The billing system of AT&T is structured in a way that can lead to financial difficulties, particularly during the first two months. This can result in an excessive bill for your customers, and you may face challenges in rectifying the situation due to the company’s refusal to provide credits. To mitigate this issue, you may be compelled to offer additional services such as insurance, early upgrades, and home protection, which can significantly reduce the amount of money you can save for your customers. If you decide to close a sale without including these add-ons, be prepared to be on call at 7 am to justify your actions and explain why you are not performing well as an employee. The only effective strategy for success in this environment is to slam these features, which is what successful employees do to meet the unrealistic targets set by the company. Also no realistic opportunity for promotion. 4 years that’s I’ve been in my position they fired 3 ISM’s by eleminating their territory and the one that was promoted came from another channel within the company.

2.0
May 14, 2025

Great Pay & Benefits

Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, training material, company provided equipment (laptop, ipad, phone), peers you work with, support you receive from leadership.

Cons

Aggressive sales targets, sales targets are inflated by sellers defrauding AT&T/customer and they are set at unrealistic targets as a result, shady practices by employees to earn commissions and win trips. Micromanaging, layoff scares every quarter (always feel like you wont have a job), high stress

Viewing 319 - 321 of 42,062 Reviews

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