AT&T reviews

3.3

51% would recommend to a friend

(42,068 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Jan 22, 2021
Recommend
CEO approval
Business Outlook

Pros

People Connections Having a fun environment in Dallas - partying together.

Cons

Culture Cut Throat Tactics Cold Calling A wrong way to learn sales In a contract for a couple of months and can’t leave unless you wanna owe $$$$.

2.0
Dec 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent base salary’s. 401K match. Great remote work options during the pandemic.

Cons

Look on LinkedIn people don’t last in this job more than 1-2 years. You can hit quota for months. Once you hit a cold streak you could potentially be fired depending on your manager. Yes depending on you’re manager you could be unemployed during the pandemic or holidays. Managers encourage unethical behavior that negatively impacts the company. Some managers are so unqualified you question how they got into management. Since AT&T is so large it has became largely disorganized and the people who get promoted into management have special connections or followed the track of unethically behavior. This work environment depending on your VP can be toxic. VPs are extremely out of touch with what’s actually going on. Every manager is encouraging there team to do whatever it takes not to be apart of the next round of cuts. Sadly they have a funnel of college kids ready to come in whenever someone quits. So management never really learns why the turnover rate is so high.

1.0
Nov 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay, decent benefits, work from home, good advancement structure as long as you have a good manager.

Cons

The wrong people are promoted into management. Management can be terrible, especially in the National Business Fiber organization. The main strategy is selling contracts and services to existing AT&T customers who already have AT&T service to begin with, sometimes at hundreds or thousands of dollars less than what they’re currently paying. Management plays favorites, and if you happen to not be one of them, it could spell trouble for your career. Management says one thing, then does another. Lying, cheating, and faking sales are looked the other way upon if you’re in good with management. Management lies to employees. There is a huge “gray area” where unethical and misleading sales practices are tolerated by certain employees, but not others. Working hard in this job does absolutely nothing for your career, this is a lesson playing the corporate game. selling the same things to already existing customers over and over while marking it as new sales revenue. employees claiming deals as new sales revenue that they themselves did not sell.

Viewing 373 - 375 of 42,068 Reviews

Glassdoor has 46,493 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.