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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,055 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      42K reviews
      1.0
      Feb 13, 2010

      Sales Representatives

      Yellowpages sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      AT&T is a fantastic place to work if you are motivated solely by money. The benefits offered while I was employed there were amazing.

      Cons

      The customer's well being was rarely taken into account and representatives were often pressured to sell products without the customer's best interest in mind. The company is absorbed in short term profits, not long-term lasting satisfaction for their customers or their employees. We (sales representatives) were strongly encouraged to regularly work into the evenings without compensation. The overall work environment felt like a high-pressure sales day-care center.

      2.0
      Feb 12, 2010

      Working for at&t

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary and benefits are very good.

      Cons

      The company has unrealistic productivity goals. There are various productivity programs such as ESM, and MSOC. Once technicians achieve production goals, the company raises them.

      3.0
      Feb 8, 2010

      Favoritism and Politics

      Retail management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having free phone service and access to pretty much any phone, including the iphone. The pay is not that bad but the commissions are declining yearly because of pay structure changes and goals. the best thing is the competitive part of the job.

      Cons

      Declining commissions. Fairness in promoting people. Everything seems to be done with politics and favoritism and it's not enough that you are a great worker and do your job. The goals are always sky high and very unrealistic. seems like they make it impossible to earn high commissions. Managers are not supported very well.

      Viewing 41974 - 41976 of 42,055 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,473 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.