AT&T reviews

3.3

52% would recommend to a friend

(42,054 total reviews)
avatar

John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,054 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
5.0
Aug 30, 2013

Great pay and benefits for work required.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits one full month after hire date -Great pay compared to other call centers -Great employee discounts -Raises 3 times a year -holiday pay

Cons

-upset customers-which comes with any company -being just a number to a large company -high call volume

1.0
Apr 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Union Bargained Pay, Employer Provided Tools & Equipment, Excellent Internal Record Keeping, Fortune 500 Company, (it's hard to come up with the 20 word minimum of "pros")

Cons

Nearly every employee within the company who works in the field or in the centers has been subjected to at least one intentional form of coercion, harassment, intimidation, threatening behavior/gestures, physical violence, non-verbal innuendo or other forms of abuse in the workplace. Hundreds and hundreds violations of rights have been filed with several different Federal, State & Local agencies over the years and the amount has increased in recent years at an alarming rate. Not only does AT&T abuse their own employees in the 'craft' portion of the business, but lower, middle and upper management receive the same treatment at times as well. If you are looking for a job where you can report to on a daily basis and feel belittled and that your worth is of nothing to the overall picture - AT&T is your 'go to' company. If you have a mindset that anyone who is a subordinate employee is incapable of success, call AT&T HR and apply for a management position as soon as possible. If you are sick and tired of being treated horribly and have had enough of AT&T's abuse join the community of thousands of people including active and former employees, authors, radio hosts, bloggers and other employees at AT&T's competitors who have been saying "Enough is Enough" -- IF you are a customer, please join in too!

1.0
Mar 14, 2013

Aviod

Recommend
CEO approval
Business Outlook

Pros

Decent pay rate and benifits

Cons

mgmt is always looking for something to bust you for. No running company vehicle for personal comfort PLEASE I've been working outside in 20 below blowing snow! They WILL fire you while on workers comp leave. They will not pay thousands of dollars of medical bills(and destroy your credit) for workers comp even when its court ordered.

Viewing 148 - 150 of 42,054 Reviews

Glassdoor has 46,472 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.