Accenture SW/App/Cloud Tech Support Associate Manager reviews

3.7

62% would recommend to a friend

(54 total reviews)
avatar

Julie Sweet

73% approve of CEO

60% positive business outlook

SW/App/Cloud Tech Support Associate Manager employees have rated Accenture with 3.7 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most SW/App/Cloud Tech Support Associate Manager professionals have a good working experience there. Accenture is rated in line with the average (within 1 standard deviation) by SW/App/Cloud Tech Support Associate Manager professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

54 reviews
4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Global Brand Recognition One of the world's largest IT and consulting companies. Strong addition to your resume. Learning & Certification Opportunities Access to technical and professional training. Support for certifications in Cloud, Cyber Security, AI, ITIL, etc. Career Growth Opportunities to work on diverse technologies and projects. Internal job postings and role transitions. International Exposure Possibility of working with global clients and multinational teams. Good Employee Benefits Health insurance, leave policies, employee assistance programs, and other benefits. Work on Latest Technologies

Cons

Work-Life Balance May Vary Depends heavily on project and client requirements. Some teams may require extended working hours. High Performance Expectations Regular performance reviews and delivery targets. Frequent Project Changes Employees may be moved between projects based on business needs. Shift Work Some support and operations projects require night shifts or rotational shifts. Travel Requirements Certain consulting roles may require frequent travel. Large Organization Challenges Processes and approvals can sometimes be slow due to company size.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

* Strong learning curve in tech * Exposure to enterprise systems, tools, and large-scale projects * Structured environment with defined processes * Access to global teams and diverse project experience * Certifications and training support in multiple domains * Solid foundation for early career growth in IT and consulting

Cons

Heavy internal politics affecting promotion decisions * Limited salary growth compared to market benchmarks * Performance rating system impacts pay increases even with strong output * Promotion cycles often depend on headcount and project allocation * Workload pressure tied to strict SLA and delivery targets * Career progression feels slow for mid-level employees Personal experience summary * 3 years of service * Total salary increase around 2 percent across full tenure * Decision to leave driven by compensation growth gap versus contribution level

Viewing 1 - 3 of 54 Reviews

Glassdoor has 222,866 Accenture reviews submitted anonymously by Accenture employees. Read employee reviews and ratings on Glassdoor to decide if Accenture is right for you.