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AccessLex Institute

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AccessLex Institute reviews

3.1

23% would recommend to a friend

(18 total reviews)
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Christopher P. Chapman

57% approve of CEO

45% positive business outlook

AccessLex Institute has an employee rating of 3.1 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AccessLex Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

18 reviews
5.0
Aug 24, 2018

Great Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company has been very good to me, so when I saw the reviews posted on this site I felt compelled to write something. I should note that I am currently employed at AccessLex, but management is not aware I am writing this, nor do I work in marketing at any capacity. First let’s talk about benefits, which there are many when working for this company. The health benefits are second to none. We have the Cadillac of health plans. Not having to worry about prescription cost or Dr. visit costs this day and age is a tremendous benefit, one that I do not think I can sufficiently describe here. Since I have been here, I cannot think of ever getting a large increase in our plan’s costs, however the coverage has stayed as one of the best. Vacation accruals are the norm and the "banker" holidays make it even better. Every month food is brought it to celebrate birthdays and around most holidays there is some fun event that is planned out for the company. It gives it a real community feel that you don’t get at another place. With the understanding that parking in downtown West Chester can be a nightmare, the company also pays for your parking. As far as management goes, it may help to hear my story so far in this company. I was hired at a near entry level position, and due to managements mentorship, guidance, patience, and desire to see me grow, I have been promoted multiple times. I have worked at other companies where management just wants you to come in, shut up, and do your job and will never reward you for hard work and the desire to better yourself. Though I cannot speak to all the managers, that is not the case here. Management is willing to send you to job skill training or to conferences. They allow time for webinars and have college reimbursement, all in the name of helping you be better at your job. They understand that this ultimately helps both you and the company grow. Personally, management is always willing to engage in pleasant conversation, even at the CEO level. They will work with you to create reasonable project dates to help ensure that your quality of life, and that your home life balance is kept intact. They will hold everyone in your department accountable to ensure all employees are pulling their weight so not just the good employees drown. You can also sleep well knowing that the company takes its mission seriously and is doing a lot of good work out there. That doing things the right way is more important than taking shortcuts. I have worked at other companies, bigger corporations and smaller shops, but I can honestly say that this company treats its employees well. Everyone knows your name here and you feel like even though there is a job to do, most people care.

Cons

True there is no telecommute, but that isn’t a huge deal.

1.0
Aug 13, 2018

If you have another option, take it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're a lower level employee it's a relatively easy place to work. Middle managers are pretty nice and you get a good holiday schedule. Benefits are decent (although they definitely beat you over the head about how good the benefits are, in an effort to keep anyone from leaving. They're good, not THAT good).

Cons

Where to begin? I'll keep it short, since the previous reviewer said most of what I'd say too. Senior management is a collection of aggressive personalities, with little to no true managerial skills, mostly focused on saving their own skin. Middle management is crushed under conflicting expectations and minimal support. It's a "butts in the seats" kind of place. So as great as they say their benefits are, don't expect work/life balance to be one of them. Although, the same rules don't apply to senior management. Expect to be watched in every way: email monitoring, log-in activity, tracking where in the office you are, when you come and go for lunch. But the worker bees are some really hard working and good people, so at least you're not in it alone. Spending all that money to rebrand from Access Group didn't change anything within the company. All around crappy environment due to truly bad, sometimes just mean, management. The turnover rate speaks for itself.

2.0
Jan 16, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay was pretty good for the area. You get most holidays and okay PTO and sick accrual (actually using it is a different story). Nothing spectacular in terms of benefits, but good enough (except for a couple of items, which were not subsidized nearly enough).

Cons

Millennials (and everyone else) beware!!! This company is not nearly as wonderful as they make themselves out to be. On the surface, it looks like you get great benefits and time, but the reality ends up being much different, which you don’t realize until you’re already working here. For instance, you are required to take ALL time off in 4-hour increments. Need just an hour for a dental cleaning? You just lost 4 hours of sick time. Need to leave an hour and a half early to pick up your kids? You just lost 4 hours of vacation time. Sadly, you don’t accrue at that rate, so you are literally being forced to take off more time than you get. And there is ZERO flexibility for life issues. Even if you didn’t plan to have to leave early to pick up your kids, you can’t make up that time during the week. You just have to lose the 4 (or 8) hours of time. There are also NO telework opportunities. At all. Ever. They make it very difficult to maintain work-life balance for people, and especially for those with long commutes (some of my coworkers drove over an hour) because you can’t telework one day a week or something to help ease that stress. Also, if you want to push through on a project, there is no incentive. There is NO comp time. For instance, if you are traveling all weekend on behalf of the company, you are still expected to turn up on time Monday morning and work a full day (and the rest of the week). If you stay late to push through on a project, nobody cares – you will never get that time back for your own sanity or at least to be able to spend it with your family. The company encourages being a workaholic with no extra benefit, time, or recognition. That was probably the most depressing aspect of working here. They’ll tell you they have a wonderful tuition reimbursement policy, but they will fail to mention that you can’t get that benefit for your first year and then you ALSO are required stay working for the company for at least a year after you receive the benefit (or pay back the money). It’s basically indentured servitude, and it is particularly depressing when you desperately want to leave such a terrible place. As with most jobs, experiences vary by manager. However, some managers are EXTREMELY bad…to the point of being demoralizing and depressing. There is a lot of hypocrisy among managers – they implement policies they don’t follow. Some managers have been hired or promoted with ZERO ability to lead and ZERO training. They treat employees like underlings and are not collaborative or understanding at all. They also allow for a lot of the backstabbing and whispers around the office. It’s a truly negative environment in most divisions, exacerbated by bad senior management (controlling VPs and out of tune CEO). All in all, work here if you want a boring 8-5 where you can keep your head down and not care about how you are treated. But there are MUCH better companies to work for – where your drive, innovation, and time are respected and valued. This is not that place!

Viewing 16 - 18 of 18 Reviews

Glassdoor has 19 AccessLex Institute reviews submitted anonymously by AccessLex Institute employees. Read employee reviews and ratings on Glassdoor to decide if AccessLex Institute is right for you.