Is Ace Hardware a good company to work for?

Ace Hardware has an overall rating of 3.7 out of 5, based on over 4,095 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at Ace Hardware to a friend and 54% have a positive outlook for the business. The best reviews about Ace Hardware have been left by employees working as Store Associate , Retail Store Manager and Customer Service .

Does Ace Hardware pay their employees well?

According to anonymously submitted Glassdoor reviews, Ace Hardware employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Ace Hardware. This rating has been stable over the past 12 months.

How satisfied are employees working at Ace Hardware?

64% of Ace Hardware employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ace Hardware 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ace Hardware?

Sales Associate (642) , Cashier (380) , Sales Associate/Cashier (199) , Retail Sales Associate (102) , Manager (80) , Assistant Manager (75) , Store Manager (56) , Warehouse Specialist (54) , Customer Service Representative (50) , Associate (39) , Sales (37) , Sales Floor Associate (36) , Warehouse Associate (34) , Stocker (29) , Department Manager (23)

What are the pros of working at Ace Hardware according to real employee reviews?

"Great people to work with and can get some really good items at the sale they have for the employees." ((in 301 reviews)); "Great coworkers and fast paced job" ((in 152 reviews)); "Flexible hours and discounts" ((in 122 reviews)); "the good work environment in the office" ((in 92 reviews)); "Good benefits and time off" ((in 89 reviews))

What are the cons of working at Ace Hardware according to real employee reviews?

"Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." ((in 375 reviews)); "Poor Management engagement with employees" ((in 184 reviews)); "bad managers that make cooming to work no fun" ((in 72 reviews)); "there were no trainings provided" ((in 33 reviews)); "Minimum wage, expects chick fil a service for less than half the pay" ((in 30 reviews))

What are employees saying about Ace Hardware layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ace Hardware layoffs and their outlook for job security at Ace Hardware in 2026.

What are the top reviewed Ace Hardware locations?

Oak Brook , Chicago , Colorado Springs , Oakbrook Terrace , Atlanta , Wilton , Denver , Loxley , New York , West Jefferson , Phoenix , Houston , Rocklin , Washington , Dallas , Moxee , Gainesville , Minneapolis , Tucson , Raleigh , Austin , Indianapolis , Fort Myers , Miami , Wilmer , Orlando , Princeton , Cincinnati , Columbus , Los Angeles

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Ace Hardware

Ace Hardware reviews

3.7

64% would recommend to a friend

(3,909 total reviews)

John Venhuizen

80% approve of CEO

54% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Diversity & inclusion

3.6

Work/Life balance

3.3

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

May 18, 2014

Great Place for High School Students

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible hours Great Learning environment Get to meet interesting people

Cons

Each Ace Hardware Store is owned by a different person or family. So each store is ran different and standards vary from store to store.

4.0

May 14, 2014

my experience was great went from knowing a little 2 being a manager.

Department manager

Recommend

CEO approval

Business Outlook

Pros

u get trained on things that would normally be done by a pro witch makes u a pro.

Cons

rude customers, u learn 2 b patient , customers come back because of the knowledge.

3.0

May 14, 2014

A good place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fair compensation for work provided, company tries to keep a historical culture of being friendly and helpful.

Cons

The Management level is ridiculous, the managers have no clue what they are doing, almost seem to be promoted after a given timeframe instead of earning a promotion. Executive group has a plan, communication downward does not flow smoothly. The company is run on the fear of the RSCs instead of best for business.

Viewing 3724 - 3726 of 3,909 Reviews

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Jobs at Ace Hardware

Cashier/Customer Service