Is Ace Hardware a good company to work for?

Ace Hardware has an overall rating of 3.7 out of 5, based on over 4,095 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at Ace Hardware to a friend and 54% have a positive outlook for the business. The best reviews about Ace Hardware have been left by employees working as Store Associate , Retail Store Manager and Customer Service .

Does Ace Hardware pay their employees well?

According to anonymously submitted Glassdoor reviews, Ace Hardware employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Ace Hardware. This rating has been stable over the past 12 months.

How satisfied are employees working at Ace Hardware?

64% of Ace Hardware employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ace Hardware 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ace Hardware?

Sales Associate (642) , Cashier (380) , Sales Associate/Cashier (199) , Retail Sales Associate (102) , Manager (80) , Assistant Manager (75) , Store Manager (56) , Warehouse Specialist (54) , Customer Service Representative (50) , Associate (39) , Sales (37) , Sales Floor Associate (36) , Warehouse Associate (34) , Stocker (29) , Department Manager (23)

What are the pros of working at Ace Hardware according to real employee reviews?

"Great people to work with and can get some really good items at the sale they have for the employees." ((in 304 reviews)); "Great coworkers and fast paced job" ((in 154 reviews)); "Flexible hours and discounts" ((in 122 reviews)); "Good work environments Updated building Easy to start" ((in 90 reviews)); "Good benefits and ability to earn incentive" ((in 88 reviews))

What are the cons of working at Ace Hardware according to real employee reviews?

"Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." ((in 359 reviews)); "Poor Management engagement with employees" ((in 178 reviews)); "bad managers that make cooming to work no fun" ((in 70 reviews)); "there were no trainings provided" ((in 37 reviews)); "No room for advancement" ((in 32 reviews))

What are employees saying about Ace Hardware layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ace Hardware layoffs and their outlook for job security at Ace Hardware in 2026.

What are the top reviewed Ace Hardware locations?

Oak Brook , Chicago , Colorado Springs , Oakbrook Terrace , Atlanta , Wilton , Denver , Loxley , New York , West Jefferson , Phoenix , Houston , Rocklin , Washington , Dallas , Moxee , Gainesville , Minneapolis , Tucson , Raleigh , Austin , Indianapolis , Fort Myers , Miami , Wilmer , Orlando , Princeton , Cincinnati , Columbus , Los Angeles

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Ace Hardware

Ace Hardware reviews

3.7

64% would recommend to a friend

(3,909 total reviews)

John Venhuizen

80% approve of CEO

54% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Diversity & inclusion

3.6

Work/Life balance

3.3

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 23, 2014

Driven for the Customers

Sales floor associate

Recommend

CEO approval

Business Outlook

Pros

-Knows it can't compete price wise against Lowe's or Home Depot so tries to enforce customer service. - Typically small stores so easy to learn what is it offers or not

Cons

- Need more training on products, if the main reason people come to Ace is for the help - Since the store I worked at was family owned, management sometimes really deserve to have the position they had and would take advantage of it. I don't know if this issue applies to other stores.

5.0

Feb 17, 2014

A great employer that treats the employees kindly and fairly.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tends to hire great people and therefore employees can enjoy working within a great team. Good health care and benefits.

Cons

Pay is good compared to the big box stores but still not great.

4.0

Feb 17, 2014

Great hardware store!

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

There is always something to learn. This is a great place to work. It's fun to help people fix their homes. You build lasting relationships with the customers and get to know their needs. Most of the stores are independantly owned and operated which helps develop a loyal customer base. The coworkers are friendly, knowledgeable (I'm looking at you Home Depot/Lowes) and eager to help out. Old school customer service is alive and well at ACE.

Cons

The pay isn't great. Not a lot of career growth. Benefits are lacking.

Viewing 3751 - 3753 of 3,909 Reviews

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Jobs at Ace Hardware