Acosta reviews

3.1

40% would recommend to a friend

(2,902 total reviews)
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Brian Wynne

46% approve of CEO

35% positive business outlook

Acosta has an employee rating of 3.1 out of 5 stars, based on 2,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acosta employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Dec 8, 2012
Recommend
CEO approval
Business Outlook

Pros

A good part time job for a college student who has a second job (like me). Very flexible, good pay, no supervision pressure and every work day is different.

Cons

Where can I start... 1) I looked for this job because I needed more income like any other person. So far, my income has only slightly changed and I mean BARELY, receiving a minimum 5-10 hrs a week. My manager did tell me that the winter is a slow work season so I hope I see a change soon. 2) Training is a joke... its all online and nothing really prepares you, its mostly how to use your merchandiser dashboard or Atlas payroll and very minimal on the actual job duties. When I received my first work order, a lot of new retail vocabulary and things did not make sense to me until I actually had to call my manager or HR to explain more clearly. 3) The work orders themselves aren't consistent. They are very broad and don't exactly relate to the store you are heading to, instead its a store in general. For example, there are thousands of Target stores in the USA. That work order is not pin pointing the Target you are about to work in. So you may get confused managers wondering why you were asked to go to their store or only able to complete half your tasks. 4) Because you may only complete half your tasks, you are always worried if you will get in trouble. For example, you get a call to Walmart to complete some tasks but only half of those tasks can be complete on the work order. You will always go to a store thinking you have everything studied and planned out but only to find out that some have to omitted. Do we get in trouble for this? I don't know since I never received information like this in orientation. We better not because every Walmart is different so they all will not contain the same inventory or other things. Sometimes the managers at the store don't even know why you are there so no tasks are completed. 5) Communication is awful... lets just keep it at that

3.0
Dec 5, 2012

so so

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Some really great people work for Acosta, especially in the Cincinnati office. I have made numerous friends in my time there and I am not alone in that. -There is a nice work/life balance, especially if you don't let work consume you. -A nice time off package is given.

Cons

-There still is not a clear career path for most roles within the company. -The company does not know how to keep many of the talented people. This is a training ground for people who can come in to learn some very valuable skills and then leave for higher pay at other employers.

2.0
Dec 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Good vacation accrual, still offer sick leave. That's a pretty sad commentary for an employee with 12 years in...my current supervisor is great but only because he/she ignores lots of management directives and doesn't hound us if we get the job done.

Cons

Horrible salaries, I haven't had a raise in 5 years even though my reviews are stellar. The company is currently run by a bunch of good old boys who apparently only think the staff that's in the various offices are worthwhile. Lots of tush kissing and politics. The CEO wants you to buy his new book, but I barely make enough to live on and I am fulltime! Also I am a field Rep and they just took away our car allowances....every way to take from the lowest paid employees is the Acosta way! We workers say we have all been Acosted by Acosta! It's a shame too because some of us care about our jobs and our clients and I don't think the clients know how badly we are treated....or maybe they don't care either.

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Glassdoor has 2,996 Acosta reviews submitted anonymously by Acosta employees. Read employee reviews and ratings on Glassdoor to decide if Acosta is right for you.