Pros
We get to make up our day how we want for the most part. Flexible schedule when it is needed. Great work life balance. Depending on your manager you will be able to work on what you want. There is an understanding for your learning curve. Great benefits! Helpful team members. Remote work is such a perk.
Cons
Our pay isn't very high and there isn't much growth opportunity in the department. Some managers will micromanage your daily work. Everything is strictly based on productivity with no wiggle room. Most managers don't even know how the percentages are figured out. Most feel underappreciated as the services area doesn't get nearly as many perks or fun things as other departments. We are expected to complete so much but then get told we need to do more.