Adecco reviews

3.5

63% would recommend to a friend

(4,931 total reviews)
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Denis Machuel

71% approve of CEO

45% positive business outlook

Adecco has an employee rating of 3.5 out of 5 stars, based on 4,931 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Adecco employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

5K reviews
5.0
Jan 17, 2017
Recommend
CEO approval
Business Outlook

Pros

The Pay is competitive, with excellent work hours and the training is complete and useful. The Representative helped set the standard to which work will be judged by the inspectors at the production lines. They willing and able to help you find a good fit for your qualification and talents.

Cons

Communication with them can take some time so being patient is key. Every once is a while you end up waiting to find someone to talk concerning an issue encounter.

2.0
Nov 23, 2016
Recommend
CEO approval
Business Outlook

Pros

-Friendly office staff -I did get to work quickly -The online benefits and time sheet entry system are convenient. -No micromanagement -The Skillsoft online course training is vast and convenient

Cons

-They offer no benefits to contract staff (no personal leave, no sick days, no vacation) -No bonus eligibility (unless Adecco decides to offer one). If the client you work for offers a company bonus to their employees- you're out-of-luck. -Very little communication from HR or others. There are no emails to tell you what day Adecco will pay your check when it lands on a holiday, which could be a long weekend. -Probably one of the worst experiences is trying to contact a LIVE person at payroll and benefits to speak with. I have held avg. of at least 15-20 minutes, and then hang-up. However, I have been left on-hold for 1 hour in the automated queue. No one ever picked up. (It should not matter the time of year an employee calls-in, there should be someone to talk with during business hours, during the week. -There seems very little concern for their contractor staff. In their policies and little concern shown to their contractors when contacted- you feel as if you have very little value to them. You are expendable. They like the time you send-in your timesheet because then Adecco can bill the client and get paid. -Finally- realize that their policy of "Paid-holiday" is structured by design where I would bet very few reach their requirements to qualify. And, they state they reserve the right to change or retract that said "Paid-holiday" at any time. Here's why that matters-- A contractor with Adecco receives no opportunity to accrue "personal leave, sick pay, or vacation pay." They do not pay if the client you are serving pays holiday pay to their staff. Keep in mind- most clients will close the building on a holiday. So- that leaves the contractor losing a day(s) of pay. The only way to make a full-week of pay is to find some off-hour time the client will allow you make it up. So- as a contractor for Adecco- you are royally screwed with their policies. I have made attempts to contact the corporate office to address this concern to me, but they don't seem to care. That's what you are dealing with when working with Adecco. I'll say it depends on your goals. If you are a college student, or something looking to make some quick cash without benefits...its great. If you think your client will hire you on full-time after a tour with Adecco...that's great! However, if you need benefits, and would like to have a paid holiday now and or need to use paid personal leave- you won't have that option with Adecco's current policy structure.

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Adecco Response
9y
Thank you for the detailed feedback. Some of these concerns sound uncharacteristic of our branch offices, so if there is specific information you can provide about lack of paycheck awareness or pay dates please let us know at socialfeedback@adeccona.com. That email inbox is constantly monitored, as are our social channels where we're available 24/7. We're concerned with the experience for all of our colleagues & associates, so where you've experienced issues we're here to listen & help!
5.0
Nov 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Timely in their correspondence, clear on expectations and assignments, robust portal for pay information, pay stubs, benefits, etc. Easy to use online time entry. Weekly rather than bi-weekly paychecks.

Cons

All employment as a temp or contractor is of course temporary, meaning there is limited job security. That being said, there is no de-facto limit to the length of assignments. If you do a good job, you create your own job security.

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Adecco Response
9y
Awesome feedback, thanks for your review! We're glad to hear you embraced the temporary nature of the assignment and saw the ability to excel into a potential permanent placement. Some clients have worked with us to create the pay scale increases you mentioned, so if you'd share more details about your assignment with us via email at socialfeedback@adeccona.com we'll see what we can do to address the issue.
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