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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews
1.0
Jun 3, 2025

Nepotism

Recommend
CEO approval
Business Outlook

Pros

Honestly, the pros were limited. The role offered me an opportunity to build resilience and sharpen my leadership skills in a fast-paced, often unpredictable environment. However, beyond that, there was a lack of meaningful support, recognition, and opportunity for growth, which ultimately influenced my decision to move on.

Cons

The major cons included a lack of upward mobility despite proven performance and tenure. Promotions often seemed based on favoritism rather than experience or merit, which created an unmotivating environment for long-term growth. Leadership was inconsistent in recognizing or developing internal talent, and transparency around advancement opportunities was limited. This led to frustration, especially after being overlooked multiple times for roles I was highly qualified for.

1.0
May 14, 2025

DON"T WORK HERE

Recommend
CEO approval
Business Outlook

Pros

Good pay, good perks and insurance

Cons

They make you clock out for restroom breaks. They don't care about your mental health. Constantly changing rules and how you need to do your job, then get mad when you get it wrong. Care too much about call time.

Viewing 52 - 54 of 990 Reviews

Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.