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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews
1.0
Apr 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was great. My direct manager was great.

Cons

ACT was great for me, until I was no longer valuable. I was a reliable employee that was flexible and had several different positions and supervisors during my time there. I even left to go with another employer and came back when my previous manager called and asked me to. I never called in, even when my child was in the hospital my brother stayed with him. I worked the day following gallbladder removal and the day following a tonsillectomy. But in the end, that meant nothing to them. I was let go with zero notice due to "position elimination". You will NEVER be important or valuable to this company, so if you accept a position make sure to continue applying elsewhere.

5.0
Apr 7, 2025

Crazy

Recommend
CEO approval
Business Outlook

Pros

Works great on availability and scheduling

Cons

Raises don't happen as often

Viewing 64 - 66 of 990 Reviews

Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.