Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

43% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (253) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Easy to do job and good pay" ((in 104 reviews)); "Work from home not going to site pay is good" ((in 62 reviews)); "Benefits are good and affordable." ((in 33 reviews)); "Great people and an awesome job if you like to work alone!" ((in 31 reviews)); "Friendly work environment." ((in 12 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 75 reviews)); "The supervisors have a lack for helping there employees" ((in 36 reviews)); "The managers aren't professional." ((in 19 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews)); "No bonus or holidays off." ((in 13 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (990 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews

3.0

Apr 28, 2014

Well managed. Great training.

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Always have hours to work there; never have to worry about a paycheck.

Cons

There is unnecessary pressure there. They over complicate things.

1.0

Apr 14, 2014

Ghetto

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Pay was decent for management

Cons

Unprofessional people all around. Fist fights broke out more than once.

3.0

Mar 20, 2014

Okay starting job.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They have such open hiring standards. This place can be great for someone who doesn't have a lot of work history or is recovering from a poor work history. You can generally work as many hours as you want. It is also pretty hard to get fired short of just not showing up.

Cons

Low pay and poor incentives. I worked sales and even when I worked my butt off to get bonus, other employees that were all but sleeping at their desk were taking home almost the same pay. There was a lot of petty highschool drama created in my department by a supervisor. There is also very limited room for growth. It can be a good place to get a paycheck early in life, but long-term look elsewhere.

Viewing 958 - 960 of 990 Reviews

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