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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.0

39% would recommend to a friend

(359 total reviews)

Hunter Croft

44% approve of CEO

39% positive business outlook

Reviews by job title

359 reviews

Reviews about "Compensation"

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3.0
Jan 31, 2023

Good not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay, ability to move up within company, diversity, occasional overtime and constantly changing processes

Cons

no raises for role changes like being on an escalations team

4.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good amount of Overtime Flex schedules Management will work with you regarding schedule Good leadership and coachings There are some supervisors that really do care Unit Managers care as well Decent incentives for doing Overtime

Cons

PTO will expire and does not get paid out Your PTO request may not even be reviewed Mandatory Overtime AHT is a stat they track which i personally dont like, itll eat into the customer service you would like to deliver A bad survey that didnt really have anything to do with you will still affect you There is not much room for career growth here. Being a supervisor does not seem worth it. There really isnt much upward mobility either.

1.0
Jan 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay remote you got digital tokens for staying late on Monday and Friday

Cons

If you're a male very hard to move up in my team was one of the best but never advanced

Viewing 154 - 156 of 359 Reviews

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