Aflac reviews

3.9

80% would recommend to a friend

(1,509 total reviews)
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Dan Amos

84% approve of CEO

71% positive business outlook

Aflac has an employee rating of 3.9 out of 5 stars, based on 1,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aflac employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Feb 28, 2025

Well organized and kind

Recommend
CEO approval
Business Outlook

Pros

I am a software development employee for Aflac and this is actually my first review of an employer, despite working in tech since 2006. For Aflac, I develop in Salesforce, CRM Analytics, Snowflake, and Data Cloud. Compared to working in tech or tech consulting company, this place is atypically kind, well organized, and well resourced for a modern tech setup and devops. Most of the management are people who have been here many years and were promoted from inside, which is a pleasant surprise as they're atypically capable, atypically connected, and have system knowledge from outside the immediate team. The management also don't present themselves as stressed out or workaholics, which means there is minimal stress rolling down and workloads are that of a typical 9-5. The WLB is actually real. Overall, for a tech employee, this place seems like it has the best of old-school management and the best of new-school tech and tech processes. Very happy. Also, you'll struggle to believe me, but they legit care about their individual human clients and not just the corporate ones, which is not typical for health insurance, but we are supplementary health insurance that anyone can drop at any time if they're unhappy, which is why I realized we're different. All health insurance should be like this.

Cons

The cons here do not compare to the cons of working at most tech companies or consultancies, so it feels like nitpicking, but some that stood out to me are: - only 40 hours of sick time per year - no IVF benefit from Aflac - no IVF coverage from the provided health insurance if you're the male partner

1.0
Feb 22, 2025

Training

Recommend
CEO approval
Business Outlook

Pros

Nice trainers who try to give you as much information as possible Positive feedback at times

Cons

Training is too short for the amount of information that you have to learn. We were only technically in training for 2 weeks before we were put on the floor the next week. One month of training is not ok especially for ADV (Aflac Dental and Vision). Exactly how they expect for us to learn all needed on the phones in that amount of time is nuts.

3.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are nice

Cons

There is a lack of collaboration between departments, with each operating in silos. Additionally, there are instances where individuals in leadership positions may undermine the efforts of other employees, impacting team cohesion.

Viewing 67 - 69 of 1,509 Reviews

Glassdoor has 4,861 Aflac reviews submitted anonymously by Aflac employees. Read employee reviews and ratings on Glassdoor to decide if Aflac is right for you.