Aflac reviews

3.9

82% would recommend to a friend

(1,509 total reviews)
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Dan Amos

84% approve of CEO

72% positive business outlook

Aflac has an employee rating of 3.9 out of 5 stars, based on 1,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aflac employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Residual commission. Create own schedule. Work from home.

Cons

No help in finding customers. Cold Calling No guidance or assistance in finding prospects. No salary. Commission based only

1.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

The only good thing that came out of my internship was that I found out how terrible of a company Aflac is before I started looking for a full time job.

Cons

I was treated terribly while I was at Aflac. I received very little training and then was thrown straight in to cold calling to get sales appointments. I was lucky that I had previous calling experience, so I didn't do too badly; however the compensation was solely commission and despite my many appointments, I didn't get paid for my work until after the internship had ended. I had to work at my internship full time and work at a restaurant on the weekends just so that I could pay for gas. Aflac does not give you any compensation for business expenses. I paid for all of my own gas, tolls, and stamps and I had to use my own cell phone when calling businesses. I was also misled about the compensation system. I was under the impression that I was a W2 employee, when in fact I was a 1099 employee. At the age of 19, I ended up owing the government over $800 in taxes. Had I known this was a possibility, I would have never taking the job. WORST of all was what happened after my internship had ended. Aflac has a policy that requires employees to give back their commission if people cancel their accounts before a year has gone by. I was NEVER informed of this and over a year after I left the company I got a statement saying that I owed the company $300 with absolutely no explanation as to why I was being charged. I called over and over again until I finally found someone who even knew what the charge was for. I was treated like I was an idiot and was not taken seriously by anyone even after I had explained the situation. I did not have the $300 at the time and after months of trying to get the charge reduced or taken away, I finally gave up and borrowed the money from my parents. I contacted the Aflac ethics department explaining what had happened and how unfairly I had been treated and I never got a response. This was by far the worst job I've ever had. It was very stressful while I was there and continued to be more than a year after I left.

2.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and friendly office environment.

Cons

Took advantage of unpaid interns and relied on them to do prospecting for new clients and recruiting for new agents with no form of compensation or reward for success.

Viewing 1174 - 1176 of 1,509 Reviews

Glassdoor has 4,863 Aflac reviews submitted anonymously by Aflac employees. Read employee reviews and ratings on Glassdoor to decide if Aflac is right for you.