Aftermath reviews

2.5

26% would recommend to a friend

(87 total reviews)
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Steve Ford

18% approve of CEO

17% positive business outlook

Aftermath has an employee rating of 2.5 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Aftermath employee rating is 28% below average for employers within the Personal Consumer Services industry (3.5 stars).

Reviews by job title

87 reviews
2.0
Sep 24, 2017

Unstable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not as dirty a job as you might think. Lots of driving. Company pays for hotel stays. Typically works Monday through Friday.

Cons

Work is not steady... rotation means you have to wait your turn for a job. Could go days without work. Workers clock "office work time" to hang out and pick up hours. "Politics".

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Aftermath Response
8y
Thank you for taking the time to write this review. I am sorry to hear that your experience with us did not meet your expectations. We have a strong commitment to helping families in need, and that means being available whenever and wherever they need us. We understand that this commitment means unpredictability in hours worked. We are transparent and upfront about on and off peak work schedules – some weeks may require longer hours, while other weeks require fewer hours. This is why we offer overtime and holiday pay to compensate for the variability. We also offer paid administrative, training, and marketing hours for off peak hours that aim to improve our field teams and our presence in a local market. We recognize that our business is unique; it is also one that requires a different type of lifestyle. With regards to your comment on employee hours, please share the details of any alleged employee misconduct with us by writing to hr@aftermath.com; your submission will be confidential. We hold our employees to the highest standards of integrity and honesty. We take allegations of misconduct very seriously, and will conduct a full and confidential investigation.
1.0
Jul 10, 2017

Employer review from a former field supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being able to help families in there time of need!!

Cons

Pay scale changes with what job your doing. If there is no work you have NO paycheck. Barely get a chance to see your family. Headquarters will not back field supervisors. Field technicians steal. And they over charge families all the time and have gone after family homes if there insurance carrier won't pay the bill.

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Aftermath Response
8y
Thank you for taking the time to write this review. Opinions of all of our employees, current and former, are important in helping us grow and improve the company. I am sorry to hear that your experience with us did not meet your expectations. We have a strong commitment to helping families in need, and that means being available whenever and wherever they need us. We understand that this commitment means that sometimes our employees are called out to provide emergency response outside of normal business hours. This unpredictability also means that there will be on and off peak work schedules – some weeks may require longer hours, while other weeks require fewer hours. This is why we offer overtime and holiday pay to compensate for the variability. We recognize that our business is unique and tests our employees both physically and emotionally given the types of situations that we respond to; it is also one that requires a different type of lifestyle. Our first priority is to help families and businesses in their time of need, regardless of their financial situation. We guide families through the claims process if they are using homeowners insurance, and offer a variety of flexible payment options if they require financial assistance. We promise to work with families on payment options and we have, and will continue to, uphold that promise. Aftermath prides itself in providing excellent service, and this certainly does not include misconduct of any kind. We hold our employees to the highest standards of integrity and honesty. We take allegations of theft or misconduct very seriously, and will conduct a full and confidential investigation. Please share the details of any alleged employee misconduct with us by writing to hr@aftermath.com; your submission will be confidential. We appreciate your feedback.
5.0
Jun 26, 2017
Recommend
CEO approval
Business Outlook

Pros

The job itself is rewarding -Helping families and the community, great team atmosphere. Great pay when busy. The work is interesting and challenging.

Cons

Schedule can be tough and hard to get used to. On call 24/7. Can make personal life difficult especially if you have a family

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Aftermath Response
9y
Thank you for sharing your experience; this provides a great perspective to those who may potentially join our family. It is great to hear that you find our work rewarding, as many do in our organization. However, I do understand that it is not work for the faint of heart and am glad to see that you have embraced the challenge. Because we serve families whenever and wherever the need arises, it does require commitment, and sometimes, a lifestyle adjustment. I appreciate your feedback and will work to ensure that investments are made into our field organization.
Viewing 64 - 66 of 87 Reviews

Glassdoor has 89 Aftermath reviews submitted anonymously by Aftermath employees. Read employee reviews and ratings on Glassdoor to decide if Aftermath is right for you.