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      Agero

      Engaged Employer

      Agero reviews

      3.5

      62% would recommend to a friend

      (719 total reviews)
      avatar

      Dave Ferrick

      75% approve of CEO

      65% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      719 reviews
      5.0
      Nov 20, 2021

      Great

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, environment, positive, feedback, reliable

      Cons

      Hours, communicate, boring, cliques, popularity contest

      avatar
      Agero Response
      4y
      Your feedback is greatly appreciated - thrilled to hear things are going well.
      4.0
      Nov 17, 2021

      Seems good so far

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice Opportunity to move up

      Cons

      Not sure yet I've just started my position

      avatar
      Agero Response
      4y
      Thank you for taking the time to provide feedback. Please use the resources around you to help with your integration into the organization. Whether it's your supervisors, more experienced agents or HR - we are all here to help and ensure you are successful so don't hesitate to reach out.
      1.0
      Nov 10, 2021

      Very Unorganized Company with Rushed Training

      Work at home customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedules, overtime opportunities, work from home

      Cons

      Offer letter states three weeks of training, but once you accept the job, you learn that training is only for two weeks, training is very rushed to get you on the phones, 95% of the second week of training, you're taking calls from live customers, very unorganized, extremely hard to get in contact with anyone, submitted my resignation letter over a week ago and haven't heard from anyone, extreme miscommunication, everyone in leadership tells you something different

      avatar
      Agero Response
      4y
      Thank you for the feedback. There's no doubt about it - the training is intense and comes quickly. If you are feeling overwhelmed, ask for help. Our team of trainers, supervisors and HR team members are here to help when the substance or pace of the content gets too fast.
      Viewing 307 - 309 of 719 Reviews
      Related searches: Agero jobs | Agero salaries | Agero benefits | Agero interviews
      ReviewsAgero reviews

      Glassdoor has 772 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.