Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"Pay is good and shift differential" ((in 60 reviews)); "Good pay and benefits, work from home" ((in 49 reviews)); "The people here are great and it really starts from the top." ((in 45 reviews)); "benefits were good and until the merger hours were unlimited" ((in 41 reviews)); "The work life balance was good" ((in 16 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 41 reviews)); "Fire the good supervisors" ((in 17 reviews)); "not all the supvs are bad managers." ((in 13 reviews)); "Petty, Micromanagement, favoritism, lack of vision" ((in 13 reviews)); "Long hours, politics, mis" ((in 10 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

Agero reviews

3.5

62% would recommend to a friend

(719 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

719 reviews

3.0

Jan 9, 2021

It is what it is

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Lots of gift cards for Walmart or Kroger. Lots of overtime during busy seasons. Can sometimes be fun.

Cons

It’s a somewhat high school atmosphere. Lots of cliques. Poor management. Very low pay

5.0

Jan 7, 2021

very positive experience overall

Accident management dedicated

Recommend

CEO approval

Business Outlook

Pros

one of the best jobs I've ever had. Great bonuses, reasonable scheduling, great group of people to work with

Cons

Keep doing a great job

Agero Response

5y

Thank you for the feedback and sorry to see you go! If there's anything we can do to help you reconsider coming back, please don't hesitate to reach out.

5.0

Jan 4, 2021

Amazing company!

Assistant program manager

Recommend

CEO approval

Business Outlook

Pros

Agero values employees, promotes work/life balance and enables a comfortable and enjoyable work environment!

Cons

There are honestly no cons working with Agero!

Viewing 448 - 450 of 719 Reviews

Jobs at Agero

Corporate Strategy Associate

Senior Data Product Manager

Lead Data Analyst (Network)

Instructional Designer

Agero

Agero reviews

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Reviews by job title

It is what it is

very positive experience overall

Amazing company!

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