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      Agero

      Engaged Employer

      Agero reviews

      3.5

      62% would recommend to a friend

      (720 total reviews)
      avatar

      Dave Ferrick

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      720 reviews
      3.0
      Jul 10, 2013

      Great job if you are able to avoid or handle frustration well

      Response agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starting pay compared to other entry level jobs in the area Professional and comfortable environment Opportunities for advancement Good coaching/mentoring program

      Cons

      Very high expectations and it is a trhreat to your job if you don't meet them Calls can be very stressful and frustrating depending on the customer

      2.0
      Jun 23, 2013

      Unrealistic Expectations

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health insurance, 3 weeks vacation the 1st year

      Cons

      unrealistic expectations, policies change without notice, inconsistencies, too much busy work for salaried team members and not enough time for coaching, pay scale isn't bad but not enough for the amount of time salaried team members work, too many meetings, even when you're not scheduled to work you're expected to be available, no respect from managers or associates, no consistent standard for much of anything, software doesn't work properly often, very high stress, lots of rumors, nothing is secret, culture is VERY micro manager

      5.0
      Apr 14, 2013

      Awesome company

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment with knowledgeable and for the most part fun people. You have the chance to grow and learn there. I sometimes compared it to getting paid to go to college.

      Cons

      I don't really have a downside to speak of... if there is anything to say Agero has much of what you see at any company. That's people for ya.

      Viewing 703 - 705 of 720 Reviews
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      ReviewsAgero reviews

      Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.