Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"Pay is good and shift differential" ((in 58 reviews)); "good pay, PTO, 401k, Insurance, Work from home" ((in 46 reviews)); "benefits were good and until the merger hours were unlimited" ((in 46 reviews)); "The people here are great and it really starts from the top." ((in 44 reviews)); "The work life balance was good" ((in 17 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 38 reviews)); "Fire the good supervisors" ((in 16 reviews)); "Favoritism, decitful management, lack of truthfulness and open door policy doesnt really exist" ((in 15 reviews)); "not all the supvs are bad managers." ((in 14 reviews)); "Getting time off is difficult they have a program where if the call center is slow you can leave early if approved but taking days off that you are scheduled for is hard to do." ((in 8 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

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Agero

Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.5

Compensation and benefits

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

720 reviews

2.0

Dec 24, 2023

Work somewhere else

Customer service representative (csr) remote

Recommend

CEO approval

Business Outlook

Pros

Work from home & decent pay

Cons

Crappy supervisors and management. Too much favoritism in this company . If you perform you will still be fired

5.0

Dec 24, 2023

Worth applying to

Roadside assistant

Recommend

CEO approval

Business Outlook

Pros

Loved my time there, decent pays ale, great benefits, lots of potential overtime.

Cons

Must work 1 weekend day, usually don't get two consecutive days off

1.0

Dec 13, 2023

Hectic/Drains your energy

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Uses the latest software and technologies.

Cons

Very biased southern management from Sri Lanka. They prefer and like people like them. Can be exhausting and draining working for the company. The complexity of the app is very high. Prefers offshore contractors since it can be financially beneficial for the top management. Whatever you do, will not be sufficient. They will look or focus on the negatives about you and remove you.

Agero Response

Thank you for your feedback. We appreciate your thoughts and will take these notes into consideration as we continue to grow as a company. -Agero Talent Acquisition Team

Viewing 118 - 120 of 720 Reviews

Jobs at Agero

Corporate Strategy Associate

Lead Data Analyst (Network)

Senior Data Product Manager

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