Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
1.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote workplace Flex hours and VTO sometimes available

Cons

Training doesn't prepare you for the actual work, performance metrics don't make sense and aren't an accurate reflection of your work, and the clock is always working against you, but you're expected to provide quality customer service and jump through every hoop based on the client specifications, rather than having a company standard. Schedule change requests are ignored, regardless of reasons, and positive feedback is rare, while negative feedback seems endless. In short, if you like feeling like a cog in a machine and never being treated like an actual human employee, you'll be fine.

Viewing 166 - 168 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.