Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
4.0
Nov 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits and Roadside assistance benefits among being employed. Management did a good job and was fair.

Cons

Having to work random shift hours when first starting

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Agero Response
3y
We love this hear this feedback - thank you for sharing and best of luck in your Agero career!
4.0
Oct 27, 2022

Call center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training and Good money

Cons

Lots of hours and hard to get service to people

1.0
Oct 20, 2022

What a horror show.

Recommend
CEO approval
Business Outlook

Pros

Work from home. The expectations are incredibly low, if that is a pro for some. Showing up is really all that is necessary.

Cons

The atmosphere is stunningly feudal. If a person is a supervisor they assume themselves God-like and literally speak to someone who isn't a supervisor as if they have somehow burrowed their way into the fold. The incessant chat ding of "ACW @whoever" is painful - it doesn't end. The training is 4 weeks of exactly what you're expected to do for your production time. Be present. That's the end. If you want to fall asleep or just maybe take a road down masochism for a while, by all means, choose Agero. There is no dedication to employees nor is there any focus on customers. It is a triumph that this organization exists at all.

Viewing 193 - 195 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.