Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Dec 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, breakfast/lunch/dinner provided, culture, perks of being in SF (SF employees are paid more than other offices due to high housing costs)

Cons

A-typical millennial/startup/liberal culture. Good luck fitting in if you don't agree with their political, progressive opinions. Unattainable goals from upper management and the goals are constantly changing. The plan handed to you on Monday from the manager is then changed by Wednesday, but the results are still expected minus two days-be ready to work long hours

1.0
Aug 9, 2017

This place is a dumpster fire

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Typical Silicon Valley perks like free food, flexible hours, etc.

Cons

Toxic work environment. Terrible management. People are only looking out for themselves and managing up, and trying to appear as if they know how to run a company. Zero transparency. They'll throw you under the bus instead of taking responsibility for their reports. This trickles down from the top.

2.0
Jan 2, 2015

User Experience Design at Airbnb

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to learn about the branding, community, and messaging parts of customer experience Airbnb is a good place to be. Airbnb was able to shift a paradigm of how people think about the space where they live and how they travel, and that's no small feat.

Cons

Airbnb design culture resembles a college design course, which isn't completely surprising because this was the founder's first job and success out of a design school. There's very little looking at real data, qualitative user feedback or real user empathy. Airbnb has forced out all of the best people who think deeply and holistically about interaction problems. The designers who are most successful are the ones who can quickly create multiple iterations of visually compelling ideas. As the result the design is beautiful but still disjointed, unintuitive and arguably results in a much less successful bottom line for the company.

Viewing 61 - 63 of 2,378 Reviews

Glassdoor has 3,262 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.