Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
May 16, 2017

My team makes it better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My team makes everything better at Airbnb. Learn a lot of interesting things

Cons

Full-time temporary employees are treated as 2nd class citizens Insurance is ok but not the best There is no room for growth or upward mobility They make you feel like you are just lucky to be here and should just accept whatever pay they give you

3.0
Mar 31, 2017

Not the company I used to love

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The founders and their passion for the Airbnb's mission. The workspaces are beautiful and perks are great as well.

Cons

The environment has gotten quite political in the last couple of years. Because of the flat structure across the eng org, it is hard to move up and getting a title change - ex: they don't have a Senior Manager or Senior Director title. The performance review process has gotten more subjective rather than based on quantifiable numbers over the past year as well. Also, while the company and teams don't hesitate to throw money at extravagant offsites and parties, managers have to fight to ensure their employees are getting the pay raise they deserve.

3.0
Jan 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits: PTO, great health coverage, a travel credit to use each quarter, meals provided. The Portland office is absolutely beautiful, with high end architecture and modern decor. The best thing about working at Airbnb is the people. The employees are some of the most interesting and adventurous people.

Cons

If you are joining Airbnb, get any job except in Customer Experience. This job is truly draining -- prepare to get screamed at by rich entitled people from all over the world. There is no room to move up in the company if you work in Portland. However, if you are in San Francisco, or in any other department, the opportunities are much better. Management does not understand the difficulties that customer experience faces.

Viewing 70 - 72 of 2,378 Reviews

Glassdoor has 3,263 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.