Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)
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Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Aug 18, 2018
Recommend
CEO approval
Business Outlook

Pros

- Lots of great people (smart, skilled, empathetic & kind) both on the DS team and across the company. - Tons of opportunities to learn and grows as a DS through great lunch & learns (with great external speakers as well), internal workshops and mini-conference like data days. Amazing for data nerds. Lots of opportunities for DS mentorship from experienced folks if you seek it out. $1000 Education stipend. - Competitive compensation for DS and other positions. Company is profitable and usually generous to its employees. - All the usual great perks of a Sillicon Valley company like food, great snacks, flexible working hours, lots of benefits etc + $2000 in Airbnb credits/year - Great tooling and always improving on this (Knowledge Repo, data portal, R, Python servers, modeling platform etc) - Decent company growth and diversification - Not everything is perfect, but DS leadership listens, is open to feedback and acts on the feedback - Great company and DS brand - Strong data culture: data has a strong voice and DS are respected. People are eager to learn more about data through Data U. Focus on data self sufficiency etc. - Absolutely stunning office. Visitors are always amazed. - Inclusive, diverse and welcoming culture

Cons

- Waiting for IPO. Company took action to increase cash comp in the meantime (which was highly appreciated!), but still would be great to IPO soon - Still lots of improvement for data tooling (Superset, pipelining etc) and data quality - Often stretched thin, which can be stressful. Need to hire more DS faster - Food is sometimes great, sometimes just ok - Wish the office was closer to public transportation. Lyft credits mostly solve this, though. - Sometimes I feel like there can be too much of a SJW vibe, but I suppose this is a byproduct of having lots of highly empathetic and kind people.

3.0
Mar 12, 2018

Customer Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome benefits, lovely office, amazing co-workers, food!

Cons

No real way to advance in this office - you either have to move to SF, or compete with a bajillion other super talented and motivated co-workers. Not flexible about schedules or working from home. Less and less focus on employee happiness, more and more focus on the bottom line.

4.0
Aug 3, 2017

Mission Driven, Engaging, and Tiring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission driven. It's wonderful to work for a community and an executive staff who try, at all times, to do what's right. With a clear mission statement as a company, work feels meaningful, as even my level contributes to this grandiose vision of a better world. Sure, we make missteps, but the humility inherent in our culture means that we learn profound lessons from those missteps. The perks. Pay, benefits, wellness program, office environment, etc. All top notch. The people. With few exceptions (you know who you are... well, you probably don't), Airbnb people are kind, compassionate, engaging, and hardworking. Because we all subscribe to a common set of core values, it makes it easy to work together and to have a strong social network at work. This leads to more creativity, productivity, and engagement.

Cons

- Chaos and time scarcity. There's so much to do, and so little time to do it. Calendars are packed back to back to back with meetings, leaving little to no time for deep work, focus, or even email. It can be difficult to get decisions made, as everyone wants to have skin in the game, with little trust that a small, effective working group can actually be effective without everyone who's anyone providing input and direction. This place can chew you up and spit you out if you can't draw boundaries and maintain resiliency, which, to be fair, Airbnb has many programs to support.

Viewing 76 - 78 of 2,378 Reviews

Glassdoor has 3,263 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.