Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,267 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (144) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 380 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 197 reviews)); "good work life balance and pay good." ((in 97 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 82 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 104 reviews)); "The salary was low for the work" ((in 60 reviews)); "Some managers have been there for too long." ((in 57 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 53 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,382 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 4, 2015

Cool place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great food, intelligent people, awesome location, and the AIrbnb vibe is contagious. They have great perks and bonuses if you work hard and treat their employees well.

Cons

You definitely take a significant pay cut to work for any Silicon Valley (even though this position was in Portland) company and Airbnb is no different. Just depends if it's worth it for you or not.

4.0

Mar 3, 2015

Fast growth, amazing people.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people that work here are some of the best I've met in my professional career. The culture is good. The founders are great people and I believe they have the best intentions for the company, the employees, and our community. There is a lot of opportunity to learn from different teams and possibly switch roles as departments grow and new team form.

Cons

Not a great vacation policy considering we are a travel company. Would love more focus on personal + professional growth. Things change fast, you need to be flexible to work here. People who leave the company are not treated very well leading up to/during their departure - this could definitely be improved upon.

2.0

Feb 28, 2015

Not what you think

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Because the pros are posted high and above... First - look at the dates of the last reviews. All around the same dates = They were brigades. I have proof. Very questionable. Looks good on a resume in certain cities. Free food if you're in San Francisco, Portland Oregon or Dublin Ire.

Cons

Talent (HR) department cannot seem to get their stories straight. Ever. Include inflexible in every circumstance. Founders are disconnected and then...

Viewing 2215 - 2217 of 2,382 Reviews

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Airbnb

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Fast growth, amazing people.

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