Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,264 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (143) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 390 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 96 reviews)); "+ great team and colleagues" ((in 90 reviews)); "Fully remote and good pay" ((in 75 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 106 reviews)); "The salary was low for the work" ((in 59 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Some managers have been there for too long." ((in 56 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,379 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 13, 2015

Amazing place to work, better than Facebook

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I'm a software engineer that previously worked at Facebook. I can definitely say that the work here is more exciting than my previous company. Airbnb is a much smaller company and each engineer plays a large role in the impact of the company. I enjoy the company culture and you'll feel a ton of energy in the office. We move fast and are always making big changes to our product. As a engineer here, you get a lot of say over how the product is designed and control on what projects you want to work on.

Cons

The benefits are great but the perks can not match Facebook. We don't have a large campus, no gym, small food selection and no shuttle busses.

2.0

Feb 13, 2015

Airbnb, we care more about strangers than our own employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

+ Nice perks (travel coupons, food, drinks, etc.) + Very nice coworkers + Young company that has a lot of potential + Growing rapidly

Cons

+ Lack of transparency + Underpaid + Poor communication with employees + Sense of 'fakeness' (see title) + Communication with HR is difficult + Under-appreciation of employees who are deserving but perhaps not part of the 'gang' + Lack of recognition and chances for those demonstrating great potential + Work-life balance can be a challenge

5.0

Feb 13, 2015

Best Job Ever!

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

+Culture +Core Values +Creative benefits +Traditional benefits +Challenging but rewarding work +Happy Hours +The list goes on and on!

Cons

+Natural pains of rapid Growth +The difficulties that naturally come with being a Start Up

Viewing 2230 - 2232 of 2,379 Reviews

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Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Guest & Host

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Community Support Engineering

Airbnb

Airbnb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing place to work, better than Facebook

Airbnb, we care more about strangers than our own employees

Best Job Ever!

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