Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The Idea of sharing accommodation is cool and unique. The Office in Dublin is amazing. The Food is great and the Dog becomes your best friend there

Cons

A great Idea become screwed by hiring incompetent junior middle Management staff who have no Idea how to manage a team. If you are lucky a howl with the Wolf pack your future seems bright, if not you are doomed. One to One Meetings are becoming a real joke, as you don`t have the Opportunity to discuss your performance but rather the Teamlead Orders you how to do things. Useless Workflows in Place which changes anytime without notice, what`s today right is tomorrow wrong and vice versa. If the Teamlead doesn`t like your Face from the beginning you are doomed. Higher Management is completely disconnected from the Staff and they really don`t know what we are doing. Middle Management is completely incompetent to manage Teams and structures effectively. There is no recognition for your hard work or exceptional work or projects rather more a `who cares` mentality is growing instead. Useless and incompetent People are promoted very quickly so far they howl with the Wulfpack

5.0
Jun 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Working for Airbnb is challenging, stimulating, and makes you feel like you are a part of something that is growing and changing every day, constantly evolving and moving forward. I love that! My team is incredibly supportive of one another, and takes the time to both provide helpful/constructive feedback, and also genuine appreciation/recognition on a regular basis. The perks/benefits/food are wonderful, and I also love the physical office space: can't believe I get to go there every day! Basically, this company gives you the opportunity to have a real voice and a real impact, no matter what your job title. Airbnb has also been intentional and careful about maintaining it's unique culture, and hiring people that are not only technically very skilled, but are also good human beings all around.

Cons

At least on my team, we are still working out the kinks in our processes and trying to keep up with the rapid growth. Things that used to work on a smaller scale have become a bit unwieldy, and so on top of our regular work, we are trying to update our workflow/processes. Sometimes I just wish there were more hours in the day! On the other hand, this gives us an opportunity to have a real impact on the way the department operates, which is cool!

5.0
May 17, 2014
Recommend
CEO approval
Business Outlook

Pros

This would be the first review for Tampa location and I would like to set the tone by saying we are excited to be apart of the first wave. Many changes I see are actively happening with Airbnb, in the positive light. I really enjoy how this company is geared to positive customer service experience. The team I am currently working with is very positive! No one is the same, we are all unique and embrace each other's strengths and build on the weaknesses. Airbnb has done a FANTASTIC job allowing their employees to be themselves ( acceptance, and not judging). I will do an update Review in about three months.

Cons

Organization would probably be my only Con. This maybe followed by more as said above I will do a follow up review. I feel it is important for future employees in our Bay Area to get an honest opinion.

Viewing 2347 - 2349 of 2,378 Reviews

Glassdoor has 3,262 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.